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sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

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ft:locale :

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ft:publication_title :

    - Yokohama IT Operations Management

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---

# Apache Kafka Consumer Connector

# Apache Kafka Consumer Connector {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Apache Kafka Consumer connector instance enables you to create events
from messages collected from the Apache Kafka topic as a JSON payload that contains
essential information in a data block.

Apache Kafka is a distributed publish-subscribe messaging system that receives data from
disparate source systems and makes the data available to target systems in real time.

You can use this connector to create ServiceNow events from Kafka
messages. Messages in the Kafka topic must be in JSON format.

Like other message broker systems, Kafka facilitates the asynchronous data exchange between
processes, applications, and servers.

Kafka software runs on one or more servers. Each node, called a broker, in a Kafka cluster
helps producer applications write data to topics, which are where records are stored and
published. Consumer applications read from topics. Topics are divided into partitions to make
them more manageable and Kafka guarantees strong ordering for each
partition.
* **[Configure the Apache Kafka Consumer connector](https://servicenow-prod.fluidtopics.net/qqtc8Fqvy6qcWN5NyPLn3A)**   
  Configure the Apache Kafka Consumer connector instance to create events from streaming messages collected by the Apache Kafka connector.
* **[Map Kafka message payload attributes to alert fields](https://servicenow-prod.fluidtopics.net/zeVGAQN3nuLc4TJrIdhN~g)**   
  Map Kafka message attributes to alert fields to make alerts based on the messages more meaningful. Use event field mapping to map Kafka severity values to appropriate ServiceNow values.