---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Discovery Admin Workspace support tools

# Discovery Admin Workspace support tools {#ariaid-title1}

* Release version: Yokohama
* 
* Updated August 11, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Support tools tab provides tools to investigate and troubleshoot your instance.
{#r_dawSupportTools__table_lwj_kw3_z2c__entry__2}

| Tool | Description |
|-|-|
| CAPI to patterns | Migrates your Cloud Discovery from Cloud API REST Calls (CAPI) to Patterns. |
| Probes to pattern migration | Migrates older probes to new, flexible, and efficient patterns. |
| Retrieve logs | Retrieves diagnostic logs to help identify ITOM Visibility and Discovery issues. |
| Detect Frequently discovered CIs | Displays which CIs are discovered more often than others. |
| Pattern to customization check | Determines if a customization might be breaking a pattern. |
| IRE payload explorer | Identifies the underlying key component in identification and reconciliation (IRE) across different data sources. |
| Discovery customization report | Detects probe, sensor, classifier, and pattern code that have been modified from base system settings. |
| Skipped files from store updates | Examines all file names from pattern plugins that were skipped from store updates. |
| Command validation task | Runs and validates commands on a range of IP addresses. |
| Missing IPs in schedules | Identifies which Discovery schedules are missing IPs and adds them to the schedule. |
| Missing SNMP OID data | Checks for missing SNMP device OIDs from the SNMP data that cause the devices to be misclassified. |
| SaCmdManager | Searches for information that might be needed when creating Discovery patterns. |
[Table 1. Available tools]

{#r_dawSupportTools__table_lwj_kw3_z2c}