---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Launch a stack

# Launch a stack {#ariaid-title1}

* Release version: Yokohama
* 
* Updated August 11, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Launch a stack of cloud resources to submit a request for an item in the service catalog. You can launch a stack from the Cloud User Portal overview page.

## Before you begin

Role required: sn_cmp.cloud_service_user

When you submit a request for an item in the service catalog, the system typically provisions the stack immediately. Sometimes, your request must be approved first.

If a resource on a stack requires credentials when being accessed via SSH, then you must create an SSH key pair before you can launch the stack. See [Create an SSH key](https://servicenow-prod.fluidtopics.net/BF9HMKG_4u12d3TcasSxKg "A stack might include a virtual machine that requires an SSH key for access. To request such a stack, you can either use a key pair that is assigned to you or you can generate another key.") and [Download an SSH key](https://servicenow-prod.fluidtopics.net/qKGitHUs31f8~GZR8t~JcQ "If a resource on a stack requires login, then you must download the associated SSH key before you can access the resource.").

## Procedure

1. Open the request form using either of the following methods:
   * On the overview page, click Launch a Stack. By default, all catalog items in all service categories are listed. Select a Service Category, and then click a catalog item Name.
   * Open the Catalog page. By default, all catalog items in all service categories are listed. Select a Service Category and then click Launch on the catalog item.
   {#cloudmgt-launch-stack__choices_fj4_jrc_kz}
2. In each section of the form, enter the values that configure your request.  
   The form fields differ for each catalog offering. Contact your Cloud Provisioning and Governance administrator if you have any questions about the fields.  
   Important:  
   When you select a user group on the form, the quota limits for you and the user group (that you are part of) are shown in the Quota section.

   The following sub-steps are applicable only if you are using the Terraform connector and Terraform config installables.
   1. On the General Info section, select Yes for the UseExistingWorkspace option, to use existing workspaces that are already discovered.
   2. Select the Workspace where your config installable resides, from the Workspace list.

   {#cloudmgt-launch-stack__substeps_gwr_gjg_14b}  
   Note:  
   If you are configuring a Windows VM, set the IncludeManagementKey field to No. After the VM is provisioned, you can use the day-2 operation called InfuseKey to add key credentials (UserName and Password values) to the VM.
3. **Optional:** On the General Info section, select the Agent pool you have created in your Terraform Enterprise organization to communicate with private or on-premise infrastructure.  
   Note:  
   Agent pool selection is applicable only to VMware via Terraform Enterprise setups for provisioning. You need to have created agent pools in your Terraform Enterprise organization and have VMware-Terraform Enterprise templates in your workspaces for the agent pools option to appear on the GUI.
4. Click the section header to move to the next section.  
   The remaining quota is updated based on the user group that you select. For required fields, the system selects the first item in the list by default and you can select any value that you need.
5. Click Submit to request the stack.  
   * The Activities page opens to the Status tab on the TrackRequests activity. The tab displays the progress and status of the request. The following color codes show the stage of the request:
   *
     * Green: Completed or Approved.
     * Orange: Processing.
     * Red: Rejected, Error, or Canceled.
     {#cloudmgt-launch-stack__ul_wqd_jqz_xz}
   * If approval is required, then after the administrator approves your request, the system launches the stack and updates the Request Status.
   * If the quota limit exceeds for you or your user group, then an error message appears or the system triggers a policy-based approval workflow. For more information about the quota limits, see [Viewing resource quota limits](https://servicenow-prod.fluidtopics.net/T5eCd88pyvpLwizCkMCfGw "View quota limits to see how many resources you have consumed and how many you can provision based on quota limits set for you and your user group.").
   * Select another request to view its Request Status and Stack Status.
   * To view a summary of all your pending requests, click the Pending Requests link in the title bar at any time.

   {#cloudmgt-launch-stack__ul_pf5_vy4_lz}

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