---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Configure the Platform Analytics Solution for Health Log Analytics

# Configure the Platform Analytics Solution for Health Log Analytics {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Run diagnostics, review and customize components, and start collecting data.

## Before you begin

A ServiceNow AI Platform administrator must have installed the content pack plugins or ServiceNow Store application for this Platform Analytics Solution.

Role required: pa_admin

## Procedure

1. Run diagnostics on all records.  
   These diagnostics can catch many mismatches between the configuration of your
   Platform Analytics Solutions and your tables. For
   more information, see [Performance
   Analytics diagnostics](https://www.servicenow.com/docs/access?context=self-diagnostics&version=yokohama&pubname=yokohama-now-intelligence&ft:locale=en-US).{#hla-config__p_k11_nfg_h1c}
2. Navigate to AllPerformance AnalyticsAdministration Console.
3. Verify the name of the dashboard that has been installed with this Platform Analytics Solution:  
   Health Log Analytics Overview dashboard
4. Open the Indicator Sources tab.
5. For each dashboard included in this Platform Analytics Solution:
   1. Filter the indicator sources on the dashboard name.  
      Here you see the indicator sources filtered on the Self-Service Analytics dashboard from the Employee Relations Executive Overview.
   2. Review the facts table, conditions, and frequency of the indicator sources compared to the data structure on your own instance.  
      Important:  
      Pay particular attention to time stamp fields such as Resolved or Created that are referenced in the Conditions field. You may need to use different time stamp fields.
   3. If necessary, open an indicator source and make corrections.
   4. If you are editing an indicator source record, go to the Indicators related list and review the Conditions field for each indicator.  
      Changing the indicator source can also affect the additional
      conditions on the individual indicators.{#hla-config__p_m11_nfg_h1c}
   {#hla-config__substeps_wl2_nxc_llb}
6. If you changed the time field stamps in any indicator sources, then change any related Performance Analytics scripts.  
   For more information, see [Update Performance
   Analytics scripts](https://www.servicenow.com/docs/access?context=update-pa-scripts&version=yokohama&pubname=yokohama-now-intelligence&ft:locale=en-US).{#hla-config__p_n11_nfg_h1c}
7. Open the Breakdown Sources tab.
8. For each dashboard included in this Platform Analytics Solution:
   1. Filter the breakdown sources on the dashboard name.
   2. Review the conditions on the breakdown source as described in [Review the
      breakdown sources](https://www.servicenow.com/docs/access?context=review-breakdown-sources&version=yokohama&pubname=yokohama-now-intelligence&ft:locale=en-US).
   {#hla-config__substeps_nps_cyg_llb}
9. Navigate to AllPerformance AnalyticsJobs.
10. Set up and run the historical job for this Platform Analytics Solution, \[PA HLA\] Historic Data Collection.
11. Edit and activate the scheduled data collection job for this Platform Analytics Solution, \[PA HLA\] Historic Data Collection.
{#hla-config__steps_w2h_42z_44b}

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