---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# SAP Sybase ASE

# SAP Sybase ASE discovery {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Discovery and Service Mapping uses the Sybase pattern to find SAP Sybase Adaptive Server Enterprise (ASE) databases and catalogs in your infrastructure. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

## Request new or enhanced Patterns on the ServiceNow® Store {#r-Sybase__id_rbg_rr1_wyb}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/application/06a71b1367e4130051c9027e2685ef1e/1.6.0?referer=/store/search?listingtype=allintegrations%253Bancillary_app%253Bcertified_apps%253Bcontent%253Bindustry_solution%253Boem%253Butility%253Btemplate&q=Patterns&sl=sh) to view all the available updates and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#r-Sybase__p_d21_nfg_h1c}

## Prerequisites {#r-Sybase__section_wqs_sr1_wyb}

Verify that the applications are up to date.
:   Discovery and Service Mapping Patterns
:   CMDB CI Class Models
:   Visibility Content
:   For details on the product discovered see [Detailed information on products discovered by ITOM Visibility](https://servicenow-prod.fluidtopics.net/AB0jKyDtjf78iS3uAPUKpg "Discovery and Service Mapping can discover a wide range of operating systems and applications.")  
    Note:  
    Discovery finds Sybase Catalog that run on Linux only.

Verify the configuration of OS server credentials.
:

Verify the configuration of the Applicative Credentials

:   When configuring the Applicative Credentials, make sure you specify <kbd class="ph userinput">Sybase Instance [cmdb_ci_db_syb_instance]</kbd> as the CI type.

    For more information on Applicative Credentials, see [Applicative
    credentials](https://www.servicenow.com/docs/access?context=applicative-creds&version=yokohama&pubname=yokohama-platform-security&ft:locale=en-US)

Verify that the user have permission to run the following commands
:   Execute the isql command.
:   Have the Sybase environment run one of the commands:

    * `"echo -ne 'set nocount on select name from sysdatabases\ngo\n' | " + $isql_path + " -U $$username$$ -P '$$password$$' -S " + $instance + " -w 999 -b -y " +
      $process.environmentVariables.SYBASE.value`
    * `"export SYBASE=" + $process.environmentVariables.SYBASE.value + " && . " + $process.environmentVariables.SYBASE.value + "/SYBASE.sh && echo -ne 'set nocount on select name from
      sysdatabases\ngo\n' | " + $isql_path + " -U $$username$$ -P '$$password$$' -S " + $instance + " -w 999 -b -y " + $process.environmentVariables.SYBASE.value`
    {#r-Sybase__ul_bjp_3y1_wyb}

Verify the configuration of a Discovery schedule
:   For detailed information,
    see [Running discoveries in your network](https://servicenow-prod.fluidtopics.net/z1YAnBcRkarsV70KmkIhPw "You can run discoveries from schedules or scripts to create configuration items, define subnets, or to find resources in AWS and Azure clouds.")

## Data collected during Horizontal discovery {#r-Sybase__section_pzp_ccm_r2b}

Discovery populates the following data in the CMDB when running the Sybase pattern.  
{#r-Sybase__table_h4_kg3_hx__entry__1}{#r-Sybase__table_h4_kg3_hx__entry__3}

| Sybase instance \[cmdb_ci_db_syb_instance\] ||
| Label | Field Name |
|-|-|
| Name | name |
| Version | version |
| Installation directory | install_directory |
| Instance name | Instance |
| Configuration file | config_file |
[ ]

{#r-Sybase__table_h4_kg3_hx}  
{#r-Sybase__table_wgb_qv1_wyb__entry__1}{#r-Sybase__table_wgb_qv1_wyb__entry__3}

| Sybase Catalog \[cmdb_ci_db_syb_catalog\] ||
| Label | Field Name |
|-|-|
| Name | name |
[ ]

{#r-Sybase__table_wgb_qv1_wyb}

## CI relationships {#r-Sybase__section_pf2_wv1_wyb}

These relationships are created to support the Sybase ASE discovery.  
{#r-Sybase__table_h4r_cw1_wyb__entry__3}

| CI | Relationship | CI |
|-|-|-|
| \[cmdb_ci_db_syb_instance\] | Contains::Contained by | \[cmdb_ci_db_syb_catalog\] |
[ ]

{#r-Sybase__table_h4r_cw1_wyb}