---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# AIOps LEAP features

# AIOps LEAP features {#ariaid-title1}

* Release version: Yokohama
* 
* Updated March 17, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

AIOps LEAP includes features such as grouping incidents, creating problem records, and generating
playbooks.  

[Identify and prioritize high impact areas](https://servicenow-prod.fluidtopics.net/JJ_Iq6IOESXlblnEiR7Sgw "AIOps LEAP includes features such as grouping incidents, creating problem records, and generating playbooks.")
:   AIOps LEAP uses data-driven analytics to help users identify critical issues and prioritize high-impact automation opportunities. This ensures that resources are prioritized for the areas that deliver the
    highest operational efficiency and business value.

[Measure and enhance performance](https://servicenow-prod.fluidtopics.net/JJ_Iq6IOESXlblnEiR7Sgw "AIOps LEAP includes features such as grouping incidents, creating problem records, and generating playbooks.")
:   AIOps LEAP helps improve Mean Time to Repair (MTTR) and operational efficiency by using advanced analytics and AI-driven insights to continuously monitor and optimize IT processes.

[Interpret data and automate records](https://servicenow-prod.fluidtopics.net/JJ_Iq6IOESXlblnEiR7Sgw "AIOps LEAP includes features such as grouping incidents, creating problem records, and generating playbooks.")

:   AIOps LEAP automatically generates problem records and executes automated playbooks by analyzing historical data patterns, enabling faster root cause identification and reducing manual intervention across
    complex IT environments.