--- sourceDocument: Yokohama IT Operations Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama IT Operations Management ft:clusterId : - itom bundleId : - itom workflow : - Technology --- # Discovery # Discovery {#ariaid-title1} * Release version: Yokohama * * Updated January 30, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read ServiceNow Discovery is an automated process that continuously scans and identifies all the components within the IT infrastructure. It plays a crucial role in maintaining an accurate and up-to-date CMDB 360 with the information it finds. Discovery is available as a separate subscription from the rest of the ServiceNow AI Platform. See [Request Discovery](https://servicenow-prod.fluidtopics.net/rjEX4aFPMlu3_v~l0H1LGg "Request and activate the Discovery (com.snc.discovery) plugin to enable Discovery capabilities on your instance.") for details. Discovery supports database encryption and full-disk encryption. See [Database Encryption](https://www.servicenow.com/docs/access?context=db-full-disk-encryption&version=yokohama&pubname=yokohama-platform-security&ft:locale=en-US) for details. ## Get started {#r-discovery__section_rbs_g14_hcc} |-|-|-| | Introduction [Exploring Discovery](https://servicenow-prod.fluidtopics.net/0y16n1wev3IjSWn6FtCyjQ "Discovery finds computers, servers, printers, a variety of IP-enabled devices, and the applications that run on them. It can then update the CIs in your CMDB with the data it collects.") | Set up * [Request Discovery](https://servicenow-prod.fluidtopics.net/rjEX4aFPMlu3_v~l0H1LGg "Request and activate the Discovery (com.snc.discovery) plugin to enable Discovery capabilities on your instance.") * [Discovery setup](https://servicenow-prod.fluidtopics.net/gT_SEEh4aL7QoRaRDFAJKw "After you activate the Discovery application, you have several ways to get started.") * [MID Server installation](https://www.servicenow.com/docs/access?context=mid-server-installation&version=yokohama&pubname=yokohama-servicenow-platform&ft:locale=en-US) * [Create and test your credentials](https://www.servicenow.com/docs/access?context=t_CreateCredential&version=yokohama&pubname=yokohama-platform-security&ft:locale=en-US) * [Migrate from CAPI to Patterns](https://servicenow-prod.fluidtopics.net/jyGC3k_51ki3iHWXX0GSfg "Migrate from Cloud API (CAPI)-based Cloud Discovery to Patterns-based Cloud Discovery. The task requires supported instance and few plugins. Migration works for Amazon Web Services (AWS) and Microsoft Azure. Administrator can perform this task after the initial instance is set up.") {#r-discovery__ul_urr_cyd_r1b} | Configure * [Configuring Discovery](https://servicenow-prod.fluidtopics.net/yvgbhNp4PxVEFOtal7uAyQ "Configure the elements that Discovery requires to investigate your network, such as credentials, schedules, and IP addresses.") * [Discovery properties](https://servicenow-prod.fluidtopics.net/6OmXtHd_W~setq24sqO8iw "Discovery properties allow you to control several aspects of the horizontal discovery process.") * [Create a Discovery behavior](https://servicenow-prod.fluidtopics.net/HOUQ1oyeaUYBVTPXeKI_pg "Create a Discovery behavior to determine which probes Shazzam launches and which MID Server is used.") * [Create a Discovery CI classification](https://servicenow-prod.fluidtopics.net/IIbCQw4jyfDYfm6OcHRBIA "A CI classification allows Discovery to discover most common operating systems, network devices, and processes.") * [Create a Discovery process classification](https://servicenow-prod.fluidtopics.net/Y0kJlJBBOBgJb1_WpeIZlg "A process classification allows Discovery to create a particular CI type from information gathered during the identification and exploration phases.") {#r-discovery__ul_a2s_g14_hcc} | | Use * [Schedule a horizontal discovery](https://servicenow-prod.fluidtopics.net/CIQEq9XeYjrEAd3sKWHEVg "A discovery schedule determines what horizontal discovery searches for, when it runs, and which MID Servers are used. Create a discovery schedule for your local environment or a schedule for discovering the resources in your cloud service account.") * [Run a Quick Discovery](https://servicenow-prod.fluidtopics.net/fyWFQR5c9yuLyx5VxhWQPQ "Quick Discovery, or DiscoverNow, allows an administrator to run a CI Configuration discovery on a single IP address without requiring a schedule.") * [Discovery status](https://servicenow-prod.fluidtopics.net/DspthDiBn~da7_tOJabX1Q "The Discovery status provides a summary of a Discovery launched from a schedule. You can also cancel a Discovery that is in progress from the status form.") * [Validate discovery results](https://servicenow-prod.fluidtopics.net/q_5YqyoISgYobjKRUJqPRQ "Validate the results of your discovery by accessing the ECC queue, analyzing the XML payload, and checking the Discovery log.") * [Discovery for cloud environment](https://servicenow-prod.fluidtopics.net/iXC8jdgXIVXh9T_QHi7P_g "ITOM Visibility cloud discovery solutions enable you to collect detailed information about your cloud-based infrastructure and your resources in major cloud service providers: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), IBM Cloud Platform, Oracle Cloud Infrastructure (OCI), and Alibaba Cloud.") * [Certificate Inventory and Management](https://servicenow-prod.fluidtopics.net/Fomd_ldcfM8RzgTk03Brfw "With Certificate Inventory and Management, you can discover, conduct an inventory, and proactively manage all TLS certificates. Certificate Inventory and Management supports IPv6, providing comprehensive coverage for your certificate management needs.") {#r-discovery__ul_b2s_g14_hcc} | Integrate and develop * [Activate SCCM Asset Intelligence scheduled imports](https://www.servicenow.com/docs/access?context=activate-ai-scheduled-imports&version=yokohama&pubname=yokohama-platform-administration&ft:locale=en-US) * [Discovery APIs on the ServiceNow® Developer Site](https://developer.servicenow.com) {#r-discovery__ul_rbm_dyd_r1b} | Troubleshoot and get help * [Discovery monitoring and issue resolution](https://servicenow-prod.fluidtopics.net/4YLsC0A5tywvcaqJ28sfHw "Learn how to monitor the progress of your discoveries and how to configure the system to aggregate performance metrics that are important to you. Find descriptions of the error messages you see, as well as possible steps you can take to solve problems. The Now Support Knowledge Base on Hi contains several articles to help you troubleshoot discovery issues.") * [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477) * [Ask or answer questions in the ITOM forum](https://community.servicenow.com/community/operations-management) * [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case) {#r-discovery__ul_c2s_g14_hcc} | [ ] {#r-discovery__simpletable_disco}