---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Create SolarWinds monitor credentials

# Create SolarWinds monitor credentials {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a Basic Auth credential in ServiceNow to store the SolarWinds user name and password that the SolarWinds monitor connector uses to access the SolarWinds API.

## Before you begin

* Role required: evt_mgmt_admin
* Make sure that you have a SolarWinds account with access to the SolarWinds API.

## Procedure

1. Navigate to AllConnections \& CredentialsCredentials.
2. Click New.
3. Select Basic Auth Credential.
4. On the form, fill in the fields.  
   {#create-credentials-solarwinds__table_j35_mmp_ydb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Enter a unique and descriptive name for this credential. For example, you might call it <kbd class="ph userinput">SolarWinds authentication</kbd>. |
   | User name | Enter the user name of the SolarWinds account that the connector uses to access the SolarWinds API. |
   | Password | Enter the password for the SolarWinds account. |
   | Active | Option to enable the use of this credential. |
   | Order | The order (sequence) in which the platform tries this credential as it attempts to log on to devices. The smaller the number, the higher in the list this credential appears. Establish credential order when using large numbers of credentials or when security locks out users after three failed login attempts. If all the credentials have the same order number (or none), the instance tries the credentials in a random order. Default value: <kbd class="ph userinput">100</kbd> |
   [Table 1. Basic Auth Credentials form]

   {#create-credentials-solarwinds__table_j35_mmp_ydb}
5. Click Submit.

## Result

The credential for use with the SolarWinds monitor connector is created.
**Related topics**   

* [Credentials and connection information](https://www.servicenow.com/docs/access?context=r-credentials&version=yokohama&pubname=yokohama-platform-security&ft:locale=en-US)

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