---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# View the Agent Client Collector logs

# View the Agent Client Collector logs {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can view the activity logs for an Agent Client Collector.

## About this task

Agent Client Collector logs are accessible from:

* Linux: /var/log/servicenow/agent-client-collector/acc.log
* Windows: The location specified by the `log-file` configuration flag. The default location is: C:/ProgramData/ServiceNow/agent-client-collector/log/acc.log

  If the C:/ProgramData directory is hidden (such as on older
  Windows versions), change the Explorer filter to show hidden elements.
* macOS: The default location is: /Library/Application\\ Support/servicenow/agent-client-collector
{#acc-view-log__ul_chj_5wj_mlb}

## Before you begin

Role required: agent_client_collector_admin

## Procedure

1. Navigate to AllAgent Client CollectorAgents.  
   The Agent Client Collectors page opens.Figure 1. Agent Client Collectors page   

   The displayed columns are those selected when clicking the Settings icon ![Settings icon]().

   The Host column indicates the host name of the
   agent.

   The Class column indicates the agent's CI type.
2. Select an agent.  
   The Agent Client Collector page opens.
3. In the Related Links section, click Grab Agent Log.  
   The Queues page opens for the selected Agent.
4. Refresh the page and click the relevant entry with the value Queue = input.  
   The Payload section on the Queue form displays the log for the Agent Client Collector.
**Related tasks**   

* [Enable log monitoring in a Linux environment](https://servicenow-prod.fluidtopics.net/PMHyx7NercpPq2kdvq71Qw "To enable monitoring logs in a Linux environment, select the relevant policy and assign specific check parameters to the policy. When log monitoring is enabled and a specified string is discovered in the log being monitored, the system creates an event.")
* [Enable log monitoring in a Windows environment](https://servicenow-prod.fluidtopics.net/Spw_oYLjq5Mq~xezKzkbVg "To enable monitoring logs in a Windows environment, select the relevant policy and assign specific check parameters to the policy. When log monitoring is enabled and a specified string is discovered in the log being monitored, the system creates an event.")

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