---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Configuring synthetic monitoring

# Configuring synthetic monitoring {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Plan and configure your implementation of synthetic monitoring.

## Configuration overview {#configuring-synthetic-monitoring__cf-config-parent-checklist}

* **[Install synthetic monitoring](https://servicenow-prod.fluidtopics.net/AEpEEEknai55t0l6QzaTyg)**   
  You can install the synthetic monitoring application (`com.snc.uib.sow_synthetics`) with the admin role.
* **[Create synthetic monitoring locations](https://servicenow-prod.fluidtopics.net/NAviDoyVdDJn332O0DliJg)**   
  Create a synthetic monitoring location to run a synthetic monitor. If you plan to run monitors from a ServiceNow hosted location, you can skip this procedure.
* **[Create and edit a synthetic monitor](https://servicenow-prod.fluidtopics.net/~wI6L7Q0fqCnQ3z3XZDp3Q)**   
  Create or edit a synthetic monitor to test the availability and performance of your HTTP endpoints before your users discover issues.
* **[Manage synthetic monitors](https://servicenow-prod.fluidtopics.net/wvCq_T5FRaieimBLjTFAeA)**   
  Edit or delete synthetic monitors after creating them.
* **[Create synthetic monitors from incidents](https://servicenow-prod.fluidtopics.net/dOFgm_5nnMuSrx8DSG_ERA)**   
  Create synthetic monitors from incidents to proactively track endpoint failures and reduce repeat occurrences.