--- sourceDocument: Yokohama IT Operations Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama IT Operations Management ft:clusterId : - itom bundleId : - itom workflow : - Technology --- # Amazon SES Identity # Amazon Simple Email Service Identity pattern-based discovery {#ariaid-title1} * Release version: Yokohama * * Updated May 13, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Amazon Simple Email Service Identity pattern-based discovery The Amazon Simple Email Service (SES) Identity pattern-based discovery enables ServiceNow customers to automatically discover SES identities within their AWS cloud environments. This capability is part of the Discovery and Service Mapping Patterns application and helps enrich the CMDB and related data tables with detailed information about SES identities such as email addresses or domains and their verification status. Show full answer Show less ## Key Features * **Pattern Activation:** The SES Identity discovery pattern is disabled by default and requires manual activation. Changes to pattern activation no longer count as customizations, allowing updates without losing configuration. * **Prerequisites:** Customers must meet AWS discovery prerequisites and ensure SES identities are not listed in the Resource Inclusion List to avoid duplicate discovery. * **Data Population:** Discovery populates data in both CMDB and non-CMDB tables: * **Non-CMDB Data:** Running the Amazon AWS - Simple Email Service Identity - Extended Inventory (LP) pattern populates AWS-specific tables accessible via the Configuration \> AWS path. * **CMDB Data:** Key SES identity details such as name, object ID, resource type (set as AWS::SimpleEmailService::Identity), install status, and operational status are stored in the Cloud Resource \[cmdbcicmpresource\] table. * **CI Relationships and References:** The pattern creates relationships linking SES identities to AWS datacenters and references for configuration items, supporting comprehensive mapping without cluttering CI relationship tables. * **Tag Discovery:** AWS tags associated with SES identities are collected and stored in the Key Value \[cmdbkeyvalue\] table, enabling tagging metadata management. ## Key Outcomes * Accurate and up-to-date discovery of Amazon SES identities enhances visibility into email service resources within the AWS cloud. * Populated CMDB and non-CMDB tables provide structured SES identity data, including verification status and operational details, assisting in governance and operational management. * CI relationships and tagging data facilitate improved service mapping, impact analysis, and resource categorization. * Enabling this pattern supports ongoing updates and integration with ServiceNow's Discovery and Service Mapping capabilities, ensuring continuous synchronization of SES identity data. Discovery and Service Mapping Patterns finds Amazon Simple Email Service (SES) Identities on your cloud environment. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. ## Pattern-based discovery and mapping requirements {#aws-simple-email-service-identity__section_rpj_fj2_bgc} Verify the AWS discovery prerequisites : For more information, see the prerequisites section in [Amazon AWS Cloud components discovery using patterns](https://servicenow-prod.fluidtopics.net/nnBwzYmMo_kpTZpG3y5~xQ "Discovery and Service Mapping Patterns uses patterns to discover components of the Amazon AWS Cloud deployment during horizontal discovery. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store."). Remove resources from the Resource Inclusion List table : Verify that the relevant resource isn't listed in the Resource Inclusion List \[sa_cloud_inventory_resource_whitelist\] table to avoid duplicate discovery. For more information on removing resources from the Resource Inclusion List, see [Amazon Web Services (AWS) Resource Inventory](https://servicenow-prod.fluidtopics.net/U2bwxjeyIbyEXySOOJQkYA "The ServiceNow Discovery and Service Mapping applications can find and map the AWS resources available by AWS Config Service. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store."). Enable the relevant pattern : The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see [Activate a disabled pattern](https://servicenow-prod.fluidtopics.net/R5W5GP640V_5uNIhVNRPCw "If you want to use a pattern for discovery that's disabled by default, activate it manually.").{#aws-simple-email-service-identity__activating-disabled-pattern-not-customization} Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables. ## Data stored in non-CMDB tables {#aws-simple-email-service-identity__section_aq4_qkq_hfc} Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Amazon AWS - Simple Email Service Identity - Extended Inventory (LP) pattern. You can review the non-CMDB AWS tables by navigating to AllConfigurationAWS. You can also search the navigation filter for the specific pattern name. {#aws-simple-email-service-identity__table_non_cmdb__entry__2} | Field | Description | |-|-| | Name \[name\] | The email address or domain of the SES identity. | | Object ID \[object_id\] | The email address or domain of the SES identity. | | Verification Status \[verification_status\] | The verification status of the SES identity. For example: Success, Pending, Failed, TemporaryFailure, or NotStarted. | | Configuration Item \[configuration_item\] | References the Cloud Resource \[cmdb_ci_cmp_resource\] table. | [Table 1. AWS Simple Email Service Identity \[cmdb_aws_simple_email_service_identity\]] {#aws-simple-email-service-identity__table_non_cmdb} ## Data stored in CMDB tables {#aws-simple-email-service-identity__section_ggp_ql2_bgc} Discovery and Service Mapping Patterns application populates data in the CMDB when running the Amazon AWS - Simple Email Service Identity - Extended Inventory (LP) pattern. {#aws-simple-email-service-identity__table_cmdb__entry__2} | Field | Description | |-|-| | Name \[name\] | The email address or domain of the SES identity. | | Object ID \[object_id\] | The email address or domain of the SES identity. | | Resource type \[resource_type\] | Type of resource. The value is set to AWS::SimpleEmailService::Identity. | | Install Status \[install_status\] | Install status of the resource. Default value is Installed. | | Operational status \[operational_status\] | Operational status of the resource. Default value is Operational. | [Table 2. Cloud Resource \[cmdb_ci_cmp_resource\]] {#aws-simple-email-service-identity__table_cmdb} ## CI relationships {#aws-simple-email-service-identity__section_dc4_ghc_dgc} The Amazon AWS - Simple Email Service Identity - Extended Inventory (LP) pattern creates the following relationships and references to support Amazon SES Identity discovery. References link to records in other tables and don't appear in the CI Relationship \[cmdb_rel_ci\] table. {#aws-simple-email-service-identity__table_relationships__entry__3} | CI | Relationship | CI | |-|-|-| | Cloud Resource \[cmdb_ci_cmp_resource\] | Hosted on::Hosts | AWS Datacenter \[cmdb_ci_aws_datacenter\] | [Table 3. CI relationships] {#aws-simple-email-service-identity__table_relationships} {#aws-simple-email-service-identity__table_ci_references__entry__3} | CI | Field | Referenced CI | |-|-|-| | AWS Simple Email Service Identity \[cmdb_aws_simple_email_service_identity\] | Configuration Item \[configuration_item\] | Cloud Resource \[cmdb_ci_cmp_resource\] | | Key Value \[cmdb_key_value\] | Configuration item \[configuration_item\] | Cloud Resource \[cmdb_ci_cmp_resource\] | [Table 4. CI references] {#aws-simple-email-service-identity__table_ci_references} ## AWS Tag discovery {#aws-simple-email-service-identity__section_lyw_zhc_dgc} The Amazon AWS - Simple Email Service Identity - Extended Inventory (LP) pattern collects tags and populates them in the Key Value \[cmdb_key_value\] table. {#aws-simple-email-service-identity__table_ojy_vss_5hc__entry__2} | Field | Description | |-|-| | Key \[key\] | Tag name. | | Value \[value\] | Tag value. | | Configuration item \[configuration_item\] | References the Cloud Resource \[cmdb_ci_cmp_resource\] table. | [Table 5. Key Value \[cmdb_key_value\]] {#aws-simple-email-service-identity__table_ojy_vss_5hc} *[\>]: and then