---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Mute an unimportant alert

# Mute an unimportant alert {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Eliminate distracting new alerts for insignificant issues by muting them.

## Before you begin

Role required: evt_mgmt_operator or evt_mgmt_admin  
Important:  
From the Vancouver release onward, the Operator Workspace is deprecated and replaced with Service Operations Workspace. For the new procedure, see the corresponding topic in the Service Operations Workspace for ITOM documentation: [Mute an unimportant alert](https://servicenow-prod.fluidtopics.net/r08bZujky4K1GIgi~hFk2w "Eliminate distracting new alerts for insignificant issues by muting them.").
* **[View the list of muted metrics](https://servicenow-prod.fluidtopics.net/MwQ5spiRfc5M9~G6475pTQ)**   
  View the list of metrics that were muted so that they no longer generate alerts.