---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

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    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

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bundleId :

    - itom

workflow :

    - Technology


---

# Enable traffic-based discovery for an application service

# Enable traffic-based discovery for an application service {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Make Service Mapping use traffic-based connections to discover CIs
making up an application service.

## Before you begin

Role required: service_mapping_admin

## About this task

Service Mapping can discover and map configuration items (CIs) following their traffic-based connections. This method is referred to as traffic-based mapping and complements pattern-based mapping. For more information about how Service Mapping performs traffic-based discovery, see [Traffic-based discovery in Service Mapping](https://servicenow-prod.fluidtopics.net/N~7rM~61XplreSWjhnedAg "Service Mapping can discover and map configuration items (CIs) following their traffic-based connections. This method is referred to as traffic-based mapping and complements pattern-based mapping.").

## Procedure

1. In the classic environment, perform the following steps:
   1. Navigate to AllService MappingHome.  
      The Home page displays only information on service instances that Service Mapping can discover or already discovered. The Home page does not display information on service instances that are created manually or using the API.
   2. Click View Your Services on the Completed tile.
   3. Select the relevant application service.
   4. Click Additional Info.
   5. Click the Traffic based discovery check box.
   6. Click Update.
   {#enable-traffic-based-discovery-business-service__substeps_lvh_yhm_whb}
2. Alternatively, perform the following steps in the Agent Workspace UI:
   1. Navigate to Agent WorkspaceAgent Workspace Home.
   2. Click Lists in the left pane.
   3. Navigate to ServicesAll Services.  
      The list of services displays services in Operational status.
   4. Select the relevant application service.
   5. Click the Open Preview icon.  

      <br />

      The Details pane opens on the right.
   6. Click the Traffic based discovery check box in the Details pane.
   7. Click Update.
   {#enable-traffic-based-discovery-business-service__substeps_p35_k3m_whb}

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