Azure Automation Account pattern-based discovery

  • Release version: Yokohama
  • Updated June 16, 2026
  • 2 minutes to read
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    Summary of Azure Automation Account pattern-based discovery

    The Azure Automation Account pattern-based discovery in ServiceNow enables automated identification and mapping of Azure Automation Account resources within your cloud environment. This capability is part of the Discovery and Service Mapping Patterns application and helps maintain accurate and up-to-date configuration management database (CMDB) and non-CMDB data by discovering detailed resource attributes and relationships specific to Azure Automation Accounts.

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    Key Features

    • Pattern Activation: The Azure Automation Account discovery pattern is disabled by default. Customers must enable this pattern to start discovery. Activation and deactivation of patterns no longer count as customizations and will receive automatic updates with new releases.
    • GovCloud Support: When discovering Azure GovCloud (US) resources, configuration requires specifying the appropriate datacenter URL during Azure service account setup.
    • Data Population: The discovery populates data into both CMDB and non-CMDB tables:
      • Non-CMDB Table (cmdbazureautomationautomationaccount): Stores detailed Azure Automation Account resource attributes such as local auth status, managed identity, location, object ID, network access settings, resource group, subscription, and tenant IDs.
      • CMDB Table (cmdbcicmpresource): Stores core cloud resource data such as install status, operational status, location, name, object ID, and resource type.
    • CI Relationships: The pattern establishes relationships between the discovered Automation Account and related configuration items such as resource groups and Azure datacenters to provide a comprehensive service map.
    • Tag Collection: Tags associated with Azure Automation Accounts are discovered and stored in the Key Value [cmdbkeyvalue] table for enhanced resource classification and filtering.

    Practical Considerations for ServiceNow Customers

    • Ensure Microsoft Azure discovery prerequisites are met as detailed in the Microsoft Azure Cloud components discovery documentation.
    • Activate the Azure Automation Account pattern after upgrading to the Visibility Content version 6.28.0 or later to leverage pattern updates and avoid customization conflicts.
    • Configure discovery schedules appropriately, especially when targeting Azure GovCloud environments, by using the correct datacenter URLs in service account settings.
    • Use the populated CMDB and non-CMDB tables to gain visibility into Azure Automation Accounts, their configurations, and operational status, which supports accurate service mapping and impact analysis.
    • Leverage tag data stored in the Key Value table to implement tagging strategies for resource management and reporting.

    Discovery and Service Mapping Patterns finds Azure services on your cloud environment. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Pattern-based discovery and mapping requirements

    Verify the Microsoft Azure discovery prerequisites
    For more information, see the prerequisites section in Microsoft Azure Cloud components discovery using patterns.
    Enable the relevant pattern
    The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see Activate a disabled pattern.
    Configure the Discovery schedule to support GovCloud
    Discovering Azure GovCloud (US) accounts requires using a datacenter URL when setting up an Azure service account. For more information, see Set up Azure service accounts.

    Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables.

    Data stored in non-CMDB tables

    Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Azure - Automation Account - Extended Inventory(LP) pattern.

    You can review the non-CMDB Azure tables by navigating to All > Configuration > Azure. You can also search the navigation filter for the specific pattern name.

    Table 1. Azure Automation Account [cmdb_azure_automation_automation_account]
    Field Description
    Disable Local Auth [disable_local_auth] A setting indicating whether local authentication is disabled for the resource.
    Identity [identity] The managed identity associated with the resource.
    Location [location] The geographical location where the resource is hosted.
    Object Id [object_id] The unique identifier of the resource.
    Public Network Access [public_network_access] The configuration status of public network access for the resource.
    Resource Group [resource_group] Name of the resource group.
    Subscription Id [subscription_id] The subscription ID.
    Tenant Id [tenant_id] The identifier for the Azure Active Directory tenant associated with the resource.
    Configuration Item [configuration_item] References the Cloud Resource [cmdb_ci_cmp_resource] table.

    Data stored in CMDB tables

    Discovery and Service Mapping Patterns application populates data in the CMDB when running the Azure - Automation Account - Extended Inventory(LP) pattern.

    Table 2. Cloud Resource [cmdb_ci_cmp_resource]
    Field Description
    Install Status [install_status] Install status of the resource. Default value is Installed.
    Location [location] The geographical location where the resource is hosted.
    Name [name] The name of the resource.
    Object ID [object_id] The unique identifier of the resource.
    Operational status [operational_status] Operational status of the resource. Default value is Operational.
    Resource type [resource_type] Type of resource. The value is set to microsoft.automation/automationaccounts.

    CI relationships

    The pattern creates these relationships to support discovery.

    CI Relationship CI
    Resource Group [cmdb_ci_resource_group] Contains::Contained by Cloud Resource [cmdb_ci_cmp_resource]
    Cloud Resource [cmdb_ci_cmp_resource] Hosted on::Hosts Azure Datacenter [cmdb_ci_azure_datacenter]
    Azure Automation Account [cmdb_azure_automation_automation_account] References Cloud Resource [cmdb_ci_cmp_resource]

    Azure tag discovery

    The pattern collects tags and populates them in the Key Value [cmdb_key_value] table.
    Table 3. Key Value [cmdb_key_value]
    Field Description
    Key [key] Tag name.
    Value [value] Tag value.