Add service form

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Create or add an existing service to your instance so that alerts and incidents on that service are available to your teams within SRM.

    Add a service form

    For more information, see Add a service to SRM.

    Table 1. Add services for your teams
    Field Description
    Service name Enter a name for your service. For example, Cloud storage service. Your teams see this name in SRM.
    Service class Select either application service or technical service.
    Business criticality Specify how important the service is to the business:
    • 1 - most critical
    • 2 - somewhat critical
    • 3 - less critical
    • 4 - not critical
    Operational status Select the status of your service:
    • Operational
    • Non-operational
    • Repair in Progress
    • DR Standby
    • Ready
    • Retired
    • Pipeline
    • Catalog
    Short description Describe your service to help your teams understand its purpose and other relevant information.