Discovery Admin Workspace status details

  • Release version: Yokohama
  • Updated June 16, 2026
  • 3 minutes to read
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    Summary of Discovery Admin Workspace status details

    The Discovery Status Details page in the Discovery Admin Workspace provides a comprehensive summary of discovery runs initiated from schedules. This includes insights into discovered devices, encountered errors, and detected anomalies. Customers can access these details by navigating toWorkspaces > Discovery Admin Workspace > Schedules > Discovery status. These capabilities require Discovery Admin Workspace version 1.8.0 or later.

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    The schedule header offers critical information such as discovery details, MID Server info, anomaly severity, and run-specific data like start/end times and probe statuses. Anomaly data is visible only if anomaly detection is enabled.

    Key Features

    • Details Tab: Visualizes essential metrics based on the discovery type—IP-based or cloud-based. Metrics include number of devices, IP addresses, cloud resources discovered, and errors encountered.
    • Error Management: Errors are displayed with priority sorting and include error codes, operating system details, and documentation links. Users can create or edit tasks related to errors or choose to ignore them. The Total Errors link directs users to an Error Stats Page for further analysis and remediation.
    • Device and IP Details (IP-based): Tables provide detailed information about devices and IPs, including source, classification probe, and scan status. Hyperlinks enable deeper inspection of device info, tagging, discovery logs, and ECC Queue data.
    • Cloud Resources (Cloud-based): A bar chart categorizes discovered cloud resources by CI type. Users can refresh or save these visualizations.
    • Debugging Tab: Displays Discovery Log and ECC Queue entries. Logs capture classification failures, CMDB updates, and authentication failures, offering a detailed activity trail for troubleshooting. The ECC Queue shows probe and sensor activity along with XML payloads exchanged with the instance.

    Practical Use for ServiceNow Customers

    ServiceNow customers benefit from this feature by gaining real-time visibility into discovery runs, which aids in proactive management of discovered assets and troubleshooting errors efficiently. The integration of error handling and task creation streamlines resolution workflows. Detailed logs and ECC Queue data support in-depth debugging and investigation, enhancing overall discovery reliability and accuracy.

    The Discovery Status Details page offers a summary of a discovery initiated from a schedule, detailing the devices identified, any errors encountered, and any anomalies found.

    To access Discovery status details in Discovery Admin Workspace, navigate to Workspaces > Discovery Admin Workspace > Schedules > Discovery status.
    Note:
    The capabilities described here are available in Discovery Admin Workspace v1.8.0 or later. Specific version requirements are noted for individual features where applicable.
    After selecting a discovery status from the table, the schedule header displays key information such as Discovery details, MID Server details, and anomaly severity.
    Figure 1. Discovery schedule and status headers
    Discovery schedule and status details display in the headers
    Note:
    Starting with v1.10.0, the schedule header displays 'Quick Discovery' when the schedule is created using the Quick Discovery feature. Additionally, if the schedule associated with a run is deleted, the header no longer displays the schedule name.
    The status header shows run-related details, including start and end times, the number of probes triggered and completed, and any anomalies detected.
    Important:
    Anomaly information only displays when anomaly detection is enabled. For more information, see Discovery Admin Workspace Settings.

    If the status is Active or Starting, selecting the Refresh icon () updates the Started and Completed values in the header in real time.

    Key features

    Details

    The Details tab includes visualizations that provide detailed information about the Discovery status. Depending on whether the status pertains to a discovery that is IP-based or cloud-based, the visualizations provide a detailed overview of the schedule’s performance and current status. They highlight key metrics such as the number of devices and IPs discovered, cloud resources identified, and any errors encountered during the run.

    Select the More options icon (More options icon), then select Refresh to refresh the data for each visualization in this section.

    Table 1. Details tab data visualizations
    Report title Discovery Type Description
    Errors Both IP and cloud-based Displays the number of errors that were detected during the run.
    Total Devices IP-based Displays the number of devices that were discovered during the run.
    New Devices Displays the number of new devices that were discovered during the run.
    Total IPs Displays the number of IP addresses that were discovered during the run.
    Duplicate IPs Displays the number of duplicate IP addresses that were discovered during the run.
    Total Cloud Resources Cloud-based Displays the number of cloud resources that were discovered during the run.

    Selecting an indicator reveals related information in a table. By default, detected errors display, sorted by priority. Each error card includes details such as the Error Code, Operating System, and, when available, a link to supporting documentation. If a task has been created, task-related information is shown on the card, along with the option to edit the task. For errors without an associated task, you can choose to either create a task or ignore the error. Selecting the Total Errors hyperlink opens the Error Stats Page, where you can view instructions and take action based on the error.

    For IP-based schedules, the Total Devices, New Devices, and Duplicate IPs tables provide additional details such as the Source, Classification probe, and Scan status. Selecting the Source hyperlink opens a page where you can view more information about the device, apply tags, and access the Discovery Log and ECC Queue details. Selecting the Total IPs indicator opens the Shazzam Summary table, where you can access details such as IP addresses, IP Range, and Network Range. To learn more about a specific item, simply select its hyperlink in the table.

    For cloud-based schedules, selecting the Total Cloud Resources indicator reveals a bar chart that categorizes each discovered cloud resource by its CI type. Select the More options icon (More options icon), to refresh or save the chart.

    Debugging

    The Debugging tab provides information about the Discovery Log and ECC Queue.

    Select the More options icon (More options icon), to refresh the data for each visualization in this section.

    By default, the Discovery Log table displays information such as classification failures, CMDB updates, and authentication failures. A Discovery Log record is created for each action associated with a discovery status.

    Selecting the ECC Queue indicator displays entries in the ECC Queue provide you with a connected flow of probe and sensor activity, and the actual XML payload that is sent to or from an instance.