Use AIOps LEAP playbooks in Service Operations Workspace (SOW)

  • Release version: Yokohama
  • Updated January 9, 2026
  • 1 minute to read

    • AIOps LEAP playbooks are available for use in the SOW interface.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > AIOps LEAP.
    2. Select the required automation opportunity.
    3. Generate AIOps LEAP playbooks.
    4. Open the SOW interface using the Workspaces menu.
    5. Select the required incident, and access the insights' panel.
    6. Select the playbook icon playbook icon in SOW insight panel.
    7. If a LEAP playbook is available for the selected incident, then it can be used to resolve the issue.