• Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see Get entitlement for a ServiceNow product or application.
• Review the synthetic monitoring application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.
• Confirm that the Configuration items (CI) that you want to monitor exist in the CMDB HTTP Endpoints [cmdb_ci_endpoint_http] table.
• Confirm that configured credentials exist in the Credentials [discovery_credentials] table if your endpoint requires authentication.
  Note:

  Synthetic monitoring supports API key credentials, basic authentication credentials, and OAuth.

Role required: sn_sow_synthetics.synthetics_admin