Discovery Operations Monitor dashboard

  • Release version: Yokohama
  • Updated March 12, 2026
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Discovery Operations Monitor dashboard

    The Discovery Operations Monitor dashboard provides ServiceNow customers with comprehensive performance metrics for their Discovery environment. It enables monitoring of discovery health and identification of issues across the IT landscape. The dashboard is accessible via Workspaces > Discovery Admin Workspace > Insights > Discovery Operations Monitor or from the Discovery Admin Workspace Home page.

    Show full answer Show less

    Access requires ServiceNow AI Platform roles: discoveryadmin and admin, along with prerequisites such as having the Discovery plugin and Discovery Admin Workspace v1.15.0 installed.

    Key Features

    • The dashboard visualizes discovery performance data, updated for the most recently completed 15-minute interval, ensuring near real-time monitoring.
    • Users can view dashboard metadata by selecting the info icon, and utilize options to duplicate, share, export, schedule, or print the dashboard.
    • Editing mode allows customization of data sources and visualization settings to tailor the dashboard to specific monitoring needs.
    • Individual visualizations can be exported in multiple formats including CSV, JPEG, PNG, and Excel for reporting or further analysis.
    • Default data retention is 30 days, with visualizations showing data from the last 7 days by default, configurable up to the 30-day limit.

    Data Visualizations

    The dashboard includes several key charts and reports designed to highlight different aspects of discovery operations:

    • Transaction Duration (Line chart): Compares discovery transaction durations against overall system transaction times to identify spikes or anomalies.
    • Sensor Jobs by Schedule (Bar chart): Displays counts of discovery sensor jobs over time, stacked by schedule to pinpoint high-load schedules.
    • MID Server Queue Load (Line chart): Shows ECC queue volume over time for each MID Server involved in discovery, helping to monitor server load.
    • MID Server Average Probe Time (Line chart): Tracks average ECC probe processing time, useful for performance troubleshooting.
    • Discovery Event Load (Bar chart): Visualizes volumes of various discovery events (error, device completion, completion, canceled) over time.

    Configuration Options

    • Time Interval Configuration: Users can adjust the data collection interval per visualization, with a default of 15-minute windows, to align with monitoring preferences.
    • Date Range Configuration: The timeframe for visualized data can be customized from the default 7 days up to 30 days, matching the maximum data retention period.

    This dashboard equips ServiceNow customers to proactively monitor discovery processes, quickly detect performance issues, and optimize their Discovery environment effectively.

    The Discovery Operations Monitor dashboard displays performance metrics for your Discovery environment. Use this dashboard to monitor discovery health and identify issues across your IT landscape.

    To access the dashboard, navigate to Workspaces > Discovery Admin Workspace > Insights > Discovery Operations Monitor. You can also access this dashboard from the Discovery Admin Workspace Home page.

    Discovery Operations Monitor dashboard

    Required ServiceNow AI Platform roles

    • discovery_admin
    • admin

    Prerequisites

    Verify that you have the required setup
    • Discovery.
    • Discovery Admin Workspace v1.15.0.

    Key features

    The Discovery Operations Monitor dashboard displays visuals for discovery performance data.

    Note:
    Metrics are collected for the most recently completed 15-minute window. Data may not reflect activity from the current interval until collection has run. For more information, see Configure the time interval for a Discovery Operations Monitor visualization.

    Select the info icon () to view dashboard details, such as the owner and usage. Select the More options icon () to duplicate, share, export, schedule, or print the dashboard. Select Edit to access editing mode, where you can update the data source and visualization settings. For more information about editing dashboards, see Creating dashboards and other common dashboard tasks.

    Select the More options icon (More options icon) on a visualization to export it in CSV, JPEG, PNG, or Excel format.

    Table 1. Data visualizations
    Report title Type Description
    Transaction Duration Line chart Displays discovery transaction duration compared to overall system transaction duration over time. Use this chart to identify discovery-specific spikes or anomalies relative to system activity. Select a record to view the related transactions.
    Sensor Jobs by Schedule Bar chart Displays the count of discovery sensor jobs over time, stacked by schedule. Use this chart to identify which schedules contribute most to sensor job load.
    MID Server Queue Load Line chart Displays ECC queue volume over time for MID Servers associated with discovery. Metrics are tracked separately for each MID Server. Select a record to view the ECC queue records.
    MID Server Average Probe Time Line chart Displays the average ECC probe processing time in seconds over time. Select a record to view the related ECC queue records.
    Discovery Event Load Bar chart Displays the volume of discovery events over time. The chart tracks four event types: discovery.error, discovery.device.complete, discovery.complete, and discovery.canceled. Select a record to view related events.
    Note:
    The dashboard displays data from the last 7 days by default. Data is retained for 30 days. For more information, see Configure the date range for a Discovery Operations Monitor visualization.