Integrating with the IBM License Metric Tool (ILMT) or BigFix Inventory using v1 APIs

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Integrating with the IBM License Metric Tool (ILMT) or BigFix Inventory using v1 APIs

    This integration allows you to connect IBM servers with the ServiceNow AI Platform via version 1 APIs of the IBM License Metric Tool (ILMT) and BigFix Inventory. This connection facilitates the importation of software installation data into your ServiceNow instance, enabling effective tracking and optimization of processor value unit (PVU) and resource value unit (RVU) licensing for IBM software products. Note that version 1 APIs are deprecated; it is recommended to use version 2 for new integrations.

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    Key Features

    • Establish connections between IBM servers and the ServiceNow AI Platform using HTTP or HTTPS.
    • Retrieve historical software installation data, including products, components, editions, hosts, virtual machines, and license usage.
    • Data processing through transform maps for integration into ServiceNow tables.

    Prerequisites

    To successfully track IBM PVU and RVU licenses, you must:

    • Install and configure ILMT or BigFix Inventory on a physical host or VM.
    • Ensure all configuration item (CI) data, including serial numbers and IP addresses, is correctly set up for accurate CI records in the Configuration Management Database (CMDB).
    • Install ILMT version 9.2.7 or later.
    • Configure IBM ILMT agents to scan hosts or VMs as per IBM's usage measurement guidelines.
    • Enable ILMT or BigFix Inventory for configuration discovery of physical hosts and VMs.
    • Classify and bundle IBM components into products through ILMT or BigFix Inventory.
    • Set the Software Asset Management property to use v1 APIs.

    Key Outcomes

    By successfully integrating with ILMT or BigFix Inventory using these APIs, you can reliably track software installations and licensing compliance, ensuring effective management of your IBM software assets within ServiceNow.

    You can use version 1 of the IBM License Metric Tool (ILMT) and BigFix Inventory integration APIs to create a connection between your IBM servers and the ServiceNow AI Platform.

    This connection enables you to import software installation data into your ServiceNow instance so that you can track and optimize full capacity and sub-capacity processor value unit (PVU) and resource value unit (RVU) licensing for your IBM software products.

    Important:
    Version 1 of the ILMT and BigFix Inventory integration APIs have been deprecated by IBM. However, the Software Asset Management application continues to support integrations that are using this version of the APIs. If you are setting up an ILMT or BigFix Inventory integration for the first time, use version 2 of the APIs instead. For more information on setting up the integration using version 2 of the APIs, see Integrating with the IBM License Metric Tool (ILMT) or BigFix Inventory using v2 APIs. For more information on the deprecation of these APIs, see Deprecated REST APIs.

    Integration between ILMT and ServiceNow.

    The ILMT and BigFix Inventory integration enables you to create connections between one or more IBM servers and the ServiceNow AI Platform using HTTP or HTTPS. Upon activating the Software Asset Management Professional for IBM (com.sn_samp_ibm) plugin, you receive an IBM Server connection alias that you can then use to set up your IBM server connections. If a connection is successful, the Software Asset Management application retrieves historical software installation data within the aggregated period that you defined in ILMT or BigFix Inventory. This data includes products, components, editions, hosts, virtual machines, and license usage.
    Note:
    License usage is based on product use and not component use.

    Prerequisites

    To track your IBM full capacity and sub-capacity PVU and RVU licenses using this integration, you must complete the following prerequisites:
    • Install, set up, and run ILMT or BigFix Inventory on a physical host or virtual machine (VM).
      Important:
      When you are setting up ILMT, ensure that all required configuration item (CI) data, including serial numbers, names, and IP addresses, is configured correctly so that your ServiceNow instance can accurately create corresponding CI records in the Configuration Management Database (CMDB). Refer to KB0691430 for more details.
    • Install ILMT version 9.2.7 or later.
    • Configure your IBM ILMT agents to scan your physical hosts or VMs in compliance with IBM usage measurement guidelines.
      Note:
      Refer to Measuring License Use for more information on IBM usage measurement guidelines.
    • Enable ILMT or BigFix Inventory to discover the configurations of both physical hosts and VMs as well as the relationships between them.
    • Classify and bundle IBM components into IBM products through ILMT or BigFix Inventory.
    • Set the Connect to ILMT using (sn_samp_ibm_lic.ilmt_api_version) Software Asset Management property to v1 API's. For more details on this property, see Software Asset Management properties.