---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Publish a custom integration profile

# Publish a custom integration profile {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Publish a custom integration profile to complete the custom integration.

## Before you begin

Make sure that all actions and subflows are published in ServiceNow®
Workflow Studio before adding them to the integration profile.

Role required: sam_integrator

## Procedure

1. Navigate to AllSaaS LicenseAdministrationAll Integration Profiles and select the custom integration profile that you created.
2. In the Download Subscription Subflow form section, select the Download Subscriptions subflow for the SaaS application.
3. Click Publish.  
   A software model is automatically created for the SaaS application. A scheduled job is created to immediately run the Download Subscription Subflow, which adds user subscriptions for the SaaS application to the Software Subscription table \[samp_sw_subscription\].
4. In the Calculate Activity Subflow form section, select the Update User Activity subflow for the SaaS application.  
   Note:  
   The scheduled job to get user subscriptions must finish before you can add the Update User Activity subflow.
5. Choose a value for the Analyze user activity from field.  
   You can choose to start analyzing data from the current date or from up to 60 days in the past. Choosing a date in the past enables you to detect stale subscriptions without waiting in real time because you can see subscriptions that haven't been used recently. Because choosing a date in the past increases the amount of data that is analyzed, it could take several hours for you to be able to view the results.

   This value is passed as the Look back time input for the subflow to get user activity.
6. In the Reclaim Subscription Subflow form section, select the Reclaim Subscription subflow for the SaaS application.
7. Click Save.

## What to do next

Reclamation rules and stale user reclamation candidates are created automatically
after the integration is connected. User subscriptions and reclamation candidates
are refreshed daily.

It's important that you review all automatically generated reclamation rules to
ensure that they meet your specifications for reclaiming user subscriptions. For
more information, see [Review a software reclamation rule](https://servicenow-prod.fluidtopics.net/QjHAOC5kmvypyG1Pph5iIQ "Use reclamation rules to cancel user subscriptions that have limited to no activity.").

Create software entitlements for the automatically generated software models to track
software used against software owned. For more information, see [Create entitlements in Software Asset Management Core UI](https://servicenow-prod.fluidtopics.net/8ZR9KWQ1FY73pUmBw_wZRQ "Create entitlements in the Software Asset Management Core UI application to record your license details and allocate purchased software rights to users or devices.").

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