---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Scheduled jobs and tables for firmware model normalization

# Scheduled jobs and tables installed with normalization of firmware models {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Scheduled jobs that run during the normalization of firmware models embedded into Operational Technology (OT) assets and tables that store firmware normalization details are installed with the OT Asset Management application.
{#firmware-tables-jobs-ot__table_knc_ytj_tdc__entry__2}

| Scheduled job | Description |
|-|-|
| Firmware Content Upload | * Uploads data from the firmware tables to the CDS Client Staging \[cds_client_staging\] table. * Skips the upload if Content Data Service (CDS) hasn't pulled all data. * Uses the Firmware configuration \[sn_itam_firmware_configuration\] table to identify the firmware tables from which the content should be pushed. * Skips the upload if normalization hasn't run after the latest pull. {#firmware-tables-jobs-ot__ul_u1v_45j_tdc} |
| Firmware Content File Manager | Triggers during on-premise content import and export actions. |
| Firmware -- Daily Job | * Sets the time when the data is pulled by the Content Data Service (CDS). * Sets current life-cycle phase of model life cycles. {#firmware-tables-jobs-ot__ul_bhb_zvj_tdc} |
| Firmware -- Apply latest content changes | Processes changes in the content tables after content pull. |
| Firmware - Generate Lifecycles | Updates firmware model records with the recently updated content life-cycle details. This is a weekly job. |
| Firmware Normalization | Normalizes firmware models using the newly downloaded content. |
[Table 1. Scheduled jobs for Firmware normalization]

{#firmware-tables-jobs-ot__table_knc_ytj_tdc} {#firmware-tables-jobs-ot__table_c2j_q1q_tdc__entry__2}

| Table | Description |
|-|-|
| Firmware model normalization \[sn_itam_firmware_model_norm\] | Stores the normalization rule and hash used to perform normalization of firmware models. |
| Firmware product \[sn_itam_firmware_product\] | Stores firmware product records. |
| Custom firmware product \[sn_itam_cust_firmware_product\] | Stores custom firmware product records. |
| Firmware product version \[sn_itam_firmware_product_version\] | Stores firmware product version records. |
| Custom firmware product version \[sn_itam_cust_firmware_product_version\] | Stores version records of custom firmware products. |
| Firmware publisher \[sn_itam_firmware_publisher\] | Stores firmware publisher records. |
| Custom firmware publisher \[sn_itam_cust_firmware_publisher\] | Stores custom firmware publisher records. |
| Firmware lifecycle definition \[sn_itam_firmware_lifecycle_def\] | Stores the life-cycle phase of firmware models. Also stores the start and end date of each life-cycle phase. |
| Firmware model lifecycle \[sn_itam_firmware_model_lifecycle\] | Stores life-cycle definitions of firmware models. |
| Firmware normalization map \[sn_itam_firmware_norm_mapping\] | Stores the hash values that are used to normalize discovered firmware models. |
| Firmware CPE mapping \[sn_itam_firmware_cpe_mapping\] | Stores details of mapping between firmware and CPE. |
| Custom firmware CPE mapping \[sn_itam_cust_firmware_cpe_mapping\] | Stores custom firmware and CPE mapping details. |
| Firmware content audit \[sn_itam_firmware_content_audit\] | Stores content values that changed. |
| Manage firmware library \[sn_itam_firmware_manage_library\] | Stores import and export content data. |
| Firmware configuration \[sn_itam_firmware_configuration\] | Stores opt-in and opt-out data. |
[Table 2. Tables installed with firmware model normalization]

{#firmware-tables-jobs-ot__table_c2j_q1q_tdc}
**Related concepts**   

* [Domain separation and Enterprise Asset Management](https://servicenow-prod.fluidtopics.net/Qxx1BnPnFY8kC~xA1XQkeg "Domain separation is supported in Enterprise Asset Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.")  
**Related reference**   

* [Components installed with Enterprise Asset Management](https://servicenow-prod.fluidtopics.net/3abxsEcR4uFvYYzsmr_gnQ "Several types of components are installed with activation of the com.sn_eam plugin, including user roles, plugins, and applications.")
* [OT Asset Workspace roles](https://servicenow-prod.fluidtopics.net/_UmFUR7FAlUCob2moax9~Q "The following roles help you to manage the OT Asset Management application.")
* [Asset fields for enterprise assets](https://servicenow-prod.fluidtopics.net/b5F9kQcOV9PJleLtn5lKtA "A detailed description of all asset fields in the Enterprise Asset Management application.")
* [Asset audit fields for enterprise assets](https://servicenow-prod.fluidtopics.net/eTN1oWDkJzBthMIaZF3BLQ "Create New Asset Audits form and related fields description.")
* [Audit results](https://servicenow-prod.fluidtopics.net/klT9x6IBrzPEuD~bWef4bg "The Audit results shows the status of the assets when the scheduled or blind audits of asset stockrooms and other locations is complete.")
* [Enterprise model categories and corresponding classes](https://servicenow-prod.fluidtopics.net/G2drqI_Cug6~kd2MsnGY4A "Enterprise model categories and their corresponding Configuration Management Database (CMDB) configuration item (CI), asset, and model classes.")
* [Mandatory fields in the bulk import spreadsheets](https://servicenow-prod.fluidtopics.net/XBHTcibGuZFapfzCUQFIPw "A list of the mandatory fields in the model, asset, and model and asset templates for bulk import in the Enterprise Asset Workspace.")
* [Normalization status for enterprise models](https://servicenow-prod.fluidtopics.net/_lZosqgAFKRtp~ZsyYFB2A "Description of the normalization statuses for enterprise models.")
* [Model fields for Enterprise Asset Management](https://servicenow-prod.fluidtopics.net/Yk_rKIXjrvw8c2SH_0ZlGg "A detailed description of all model fields in the Enterprise Asset Management application.")
* [Contract fields for Enterprise Asset Management](https://servicenow-prod.fluidtopics.net/00cb4XwVucCnG3_SjqNI3Q "A detailed description of all contract fields in the Enterprise Asset Management application.")
* [Maintenance plan fields for Enterprise Asset Management](https://servicenow-prod.fluidtopics.net/OqGnc3aDRf2e7MjVCduMmQ "A detailed description of all maintenance plan fields in the Enterprise Asset Management application.")
* [Maintenance schedule fields for Enterprise Asset Management](https://servicenow-prod.fluidtopics.net/UzqM42VPiGOgrD7~YUD6ag "A detailed description of all maintenance schedule fields in the Enterprise Asset Management application.")
* [Work plan fields for Enterprise Asset Management](https://servicenow-prod.fluidtopics.net/bQYeuk~MJrn1DFF4Sd10MQ "A detailed description of all work plan fields in the Enterprise Asset Management application.")
* [Work plan schedule fields for Enterprise Asset Management](https://servicenow-prod.fluidtopics.net/4Z9TkiauKSjY_wbBuuKT4w "A detailed description of all the work plan schedule fields in the Enterprise Asset Management application.")
* [Expense line fields for Enterprise Asset Management](https://servicenow-prod.fluidtopics.net/xsedZd3Eb_WCqiPsvpjcVQ "A detailed description of all expense line fields in the Enterprise Asset Management application.")
* [Fields inherited from a parent asset group to a sub group](https://servicenow-prod.fluidtopics.net/tLLFTCDsrXCun1jh82PzjQ "A list of all the fields that are inherited from the parent asset group to a subgroup.")
* [Enterprise asset disposal order stages](https://servicenow-prod.fluidtopics.net/hq5ftNzPpLlbi5eYinXVew "An enterprise asset disposal order goes through various stages in the disposal process before it’s completed. With each stage, the task that's associated with that stage changes too.")
* [Terminology for linear assets](https://servicenow-prod.fluidtopics.net/o3SJm4oDmghbNSneIAAA~w "Terms commonly used for linear assets in the Enterprise Asset Management application.")
* [Asset put away task fields](https://servicenow-prod.fluidtopics.net/AXp0DXWorgdB_iUKurW43Q "Fields on the Asset put away task form help you create a put away task for the in stock assets.")

