---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Duplicate software installations in the Software Asset Management application

# Duplicate software installations in the Software Asset Management application {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Duplicate software installation are created when you discover software installations with the same publisher, product, version, and edition through multiple discovery sources.

A software installation record is created for each software record in the Software Installation \[cmdb_sam_sw_install\] table.

By default, the Software Asset Management application prioritizes IBM software installations that are discovered through ServiceNow® discovery. Duplicate entries are initially marked as false in the Active column in the Software Installation \[cmdb_sam_sw_install\] table. When the SAM - Deduplicate Install Table
scheduled job runs, records for all IBM software installations that are discovered through ServiceNow® discovery are marked as active, while records for the same software installations that are discovered through an authorized Software Asset Management discovery provider are marked as inactive.

The SAM - Deduplicate Install Table scheduled job ensures that only one software installation record is marked as active and included in reconciliation.