---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Configure SCCM for Software Asset Management

# Configure SCCM for Software Asset Management {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Set up Microsoft SCCM for Software Asset Management to populate the
Software Installation \[cmdb_sam_sw_install\] table with client software found in your
environment. You can also set up SCCM for Client Software Distribution to reclaim unused and
underused software.

## Before you begin

Role required: sn_client_sf_dist.csd_admin or admin  
Tip:  
Sign up for the [Software Asset Management: Integration with SCCM
for Reclamation and Distribution](https://nowlearning.service-now.com/lxp?id=overview&sys_id=bfd3d509db9eb300de3cdb85ca961972&type=course) course to learn about SCCM setup, reclamation, and more.

## Procedure

1. [Activate the SCCM
   integration plugin](https://www.servicenow.com/docs/access?context=activate-microsoft-sccm-plugin&version=australia&pubname=australia-platform-administration&ft:locale=en-US) for your version of SCCM.  
   * Integration --- Microsoft SCCM 2012 v2 (com.snc.integration.sccm2012v2)
   * Integration --- Microsoft SCCM 2016 (com.snc.integration.sccm2016)

   {#configure-sccm-sam__ul_ppz_dzc_cjb}

   If you want to pull software usage data from SCCM, activate the software
   usage plugin for your version of SCCM.
   * Integration --- Microsoft SCCM 2012 v2 Software Usage (com.snc.samp_usage_sccm) plugin
   * Integration --- Microsoft SCCM 2016 Software Usage (com.snc.samp.usage_sccm_2016) plugin

   {#configure-sccm-sam__ul_qpz_dzc_cjb}  
   Important:  
   These Microsoft SCCM plugins will be deprecated in the Tokyo release. If you are integrating with SCCM for the first time, request and install the Service Graph connector for Microsoft SCCM application from the[ServiceNow Store](https://store.servicenow.com/) instead. If you have already activated one of the Microsoft SCCM plugins on your ServiceNow instance, use the Migration Readiness Tool for Service Graph Connector for SCCM store application to prepare your instance for migration from the Microsoft SCCM plugin to the Service Graph connector. See [Service Graph
   connector for Microsoft SCCM](https://www.servicenow.com/docs/access?context=cmdb-integration-sccm&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US) for more information on the Service Graph connector.
2. **Optional:** If you want to reclaim unused and underused software, set up SCCM for Client Software Distribution (CSD).
   1. Request the [Client Software
      Distribution](https://www.servicenow.com/docs/access?context=t_ActivateClientSWDistribution&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US) (com.snc.orchestration.client_sf_distribution) plugin.  
      Client Software Distribution requires a subscription to [Orchestration](https://www.servicenow.com/docs/access?context=r-orchestration&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).
   2. In SCCM, create an application, install collection, and uninstall collection for any software that you have not already created these items for.  
      After you create these items, you can then deploy the application for both the install and uninstall collection. For detailed instructions, see [Create and deploy an application with SCCM](https://docs.microsoft.com/en-us/configmgr/apps/get-started/create-and-deploy-an-application) and [Create collections in SCCM](https://docs.microsoft.com/en-us/configmgr/core/clients/manage/collections/create-collections) from the Microsoft SCCM product documentation.  
      To reclaim software, an application, install collection, and uninstall collection must exist for the software. If you installed software manually or using an SCCM legacy package, you must still create these items so that you can reclaim the software.  
      Note:  
      If you installed software using an SCCM legacy package, you can use [Microsoft Package Conversion Manager](https://docs.microsoft.com/en-us/configmgr/apps/pcm/package-conversion-manager) to create the application.
   {#configure-sccm-sam__substeps_g1w_5ws_xkb}
3. [Setup the MID
   Server](https://www.servicenow.com/docs/access?context=mid-server-installation&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).
4. [Configure SCCM and the
   ServiceNow AI Platform](https://www.servicenow.com/docs/access?context=t_RetrieveSCCMDataClientSWDist&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).
5. To offer an application from the Service Catalog, [create a catalog
   item](https://www.servicenow.com/docs/access?context=t_CreateCatItemSCCMApp&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).

## What to do next

Once you've configured SCCM and discovered your software applications, you can [create reclamation rules](https://servicenow-prod.fluidtopics.net/ksEJutodPkCXACK0Wnpm1w "To import your Microsoft SCCM data, create a reclamation rule for the product that you want the usage information for.") to identify unused or underused software, [view software usage](https://servicenow-prod.fluidtopics.net/Vut92g6eq4ACZmYrU3kpqA "View software usage records to track the usage of software products that you have created reclamation rules for. You can also create software usage records manually from third party integrations or Microsoft SCCM integrations."), and [reclaim software](https://servicenow-prod.fluidtopics.net/I~DqaT2N~W5Vf3BYY7FslQ "Removal candidates reclaim software resources in your environment. They are created from reclamation rules, or can be created manually.").