---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Configure

# Configuring Enterprise Asset Management {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure the Enterprise Asset Management application to manage the life cycle of your enterprise connected and non connected assets.

## Configuration overview {#configuring-eam__section_ilh_l53_qcc}

Configuring the Enterprise Asset Management application by system administrators involves performing the following tasks. Depending on your organization's needs and requirements, some configuration tasks are optional.
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| Task | Required/optional | Resource |
|-|-|-|
| Install the Enterprise Asset Management application | Required to use the Enterprise Asset Management application. | [Install Enterprise Asset Management](https://servicenow-prod.fluidtopics.net/I7v_GQkz7j5Lik1SSuAmbw "You can install the Enterprise Asset Management application (com.sn_eam) if you have the admin role. The application installs related ServiceNow Store applications and plugins if they are not already installed.") [Enterprise Asset Workspace](https://servicenow-prod.fluidtopics.net/y71P7ycFXvlOsgLU7LNLiQ "Use the Enterprise Asset Workspace to get a comprehensive view of all your assets and manage them efficiently.") |
| Opt-in to the Enterprise Asset Management Content Service | Optional. This task enables your organization to share unnormalized enterprise model data with ServiceNow to improve the normalization process, | [Opt-in to the Enterprise Asset Management Content Service](https://servicenow-prod.fluidtopics.net/~bF3qPIhdYvGkkUlpaYZbQ "Opt in to the Enterprise Asset Management Content Service to share unnormalized enterprise model data from your organization with ServiceNow to improve the normalization process.") [Enterprise Asset Management normalization](https://servicenow-prod.fluidtopics.net/oEoU5_mOhYyTgbariZT9hw "The Enterprise Asset Management normalization process enables you to normalize your manufacturer, model name, model number, and model type data of your enterprise models.") |
| Install the Enterprise Asset Management for Healthcare application | Optional. This application provides functionalities, features, and workflows of Enterprise Asset Management that support healthcare-related roles and asset models | [Install Enterprise Asset Management for healthcare](https://servicenow-prod.fluidtopics.net/j8hsksZv8CnalwCDDytgoA "You can install the Enterprise Asset Management for Healthcare application (com.sn_eamhc) if you have the admin role.The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.") [Enterprise Asset Management for Healthcare](https://servicenow-prod.fluidtopics.net/T1PfaWn426efWjF_IhtHmg "The Enterprise Asset Management for Healthcare application is a licensable application that on activation enables you to manage healthcare-specific models, assets, and workflows.") |
| Install OT Asset Management application | Optional. This application helps you to manage assets of the Industrial model category for Operational Technology. | [Install OT Asset Management](https://servicenow-prod.fluidtopics.net/sT~nF67wUkEEB0TJW~DY9Q "You can install the OT Asset Management application (com.sn_otam) if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they aren’t already installed.") [Install OT Asset Management](https://servicenow-prod.fluidtopics.net/sT~nF67wUkEEB0TJW~DY9Q "You can install the OT Asset Management application (com.sn_otam) if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they aren’t already installed.") |
| Install the Enterprise Asset Management for Data Center and Network Asset Management (DCNAM) application | Optional. This application provides the functionalities, features, and workflows of Enterprise Asset Management but for mission-critical facility-based enterprise assets and linear assets only | [Install Enterprise Asset Management for Data Center and Network Asset Management (DCNAM)](https://servicenow-prod.fluidtopics.net/M8r2unYmDIcHslXHaO86Iw "You can install the Enterprise Asset Management for DCNAM application (com.sn_eam_dcnam) if you have the admin role. The application installs related ServiceNow Store applications and plugins if they are not already installed.") |
| Install the Enterprise Asset Management for Providers application | Optional. This application adds DaaS provider-based functionalities and workflows to the base Enterprise Asset Management application | [Install Enterprise Asset Management for Providers](https://servicenow-prod.fluidtopics.net/iIqtR8R4v9wSx~1H~1vepw "You can install the Enterprise Asset Management for Providers application (com.sn_eam_provider) if you have the admin role. The application installs related ServiceNow Store applications if they are not already installed.") |
| Install the EAM Demo Data application | Optional. This application provides demo data for the Enterprise Asset Management application. | [Install EAM Demo Data](https://servicenow-prod.fluidtopics.net/G0hTc93ym2KWIISGFjmuaA "You can install the EAM Demo Data application (com.sn_eam_demo_data) if you have the admin role. The application includes demo data for the Enterprise Asset Management application.") |
[Table 1. Enterprise Asset Management configuration]

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