--- sourceDocument: Australia Asset Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Asset Management ft:clusterId : - itam bundleId : - itam workflow : - Technology --- # Delete an integration profile # Delete an integration profile {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read If your company stops using a SaaS application or SSO provider, you can delete the integration profile. To delete an integration profile, navigate to the integration profile record and click Delete. The sam_integrator role is required to delete integration profiles. ## Direct integrations {#delete-saas-integration__section_f42_kdp_wlb} When you delete a direct integration profile, all subscriptions, scheduled jobs, and consumption summaries for the integration are also deleted. Open reclamation candidates are updated to Closed Skipped. Reclamation rules are not deleted. ## SSO integrations {#delete-saas-integration__section_tmy_kdp_wlb} When you delete an SSO integration profile, all SSO applications, subscriptions, and scheduled jobs for the integration are also deleted. Open reclamation candidates are updated to Closed Skipped. Reclamation rules are not deleted. An SSO integration is created using a directory integration. When you delete an SSO integration profile, the directory integration (including directory jobs, directory users, and directory groups) is not deleted. Before deleting a directory integration, make sure it is not being used by additional connections, such as [Microsoft Azure AD integration for new hire onboarding](https://www.servicenow.com/docs/access?context=azure-active-directory-integration-for-new-hire-onboarding&version=australia&pubname=australia-employee-service-management&ft:locale=en-US). The sn_remote_dir_sync.admin role is required to delete directory integrations. **Related concepts** * [SaaS License Management setup for large companies](https://servicenow-prod.fluidtopics.net/hXXHTnTwtN~igtwCivDcLQ "Set up SaaS License Management for large companies to confirm that you can view all SaaS usage data in your ServiceNow instance.") * [SaaS Overview dashboard](https://servicenow-prod.fluidtopics.net/rQYK9q89ZqI_8SZXG~M73w "Optimize how much your organization spends on SaaS and SSO licensing by analyzing the subscription usage, cost, and compliance of your SaaS applications and SSO providers using the SaaS Overview dashboard.") * [Integrate with SaaS applications](https://servicenow-prod.fluidtopics.net/nKzvYL64ylsYLmHIwmr0yw "Create an integration profile to view software usage information and optimize stale licenses.") * [Integrate with SSO providers](https://servicenow-prod.fluidtopics.net/IMOa3sVowp~p4HWumi~K~w "Integrate with a Single Sign-On (SSO) provider to view software usage for all connected SSO applications.") * [Playbook for SaaS integrations](https://servicenow-prod.fluidtopics.net/kpeL~E8j2QE~jO4czmYBzQ "The SaaS playbook provides step-by-step guidance for integrating an SaaS application. It takes you in a phased way through each stage of the integration process, from initiation to completion.") * [Reclaiming user subscriptions](https://servicenow-prod.fluidtopics.net/FoBb3VL4c07IvuoOln4HFw "You can reclaim unused SaaS and SSO subscriptions to reduce your total software costs.") * [Subscription identifiers for SaaS and SSO applications](https://servicenow-prod.fluidtopics.net/TjmJaviqo0bl8SoGiwxIqA#subscription-identifiers "Use the SaaS License Management application to view, manage, and resolve subscription identifiers for your SaaS and SSO applications.") * [Subscription exclusions for SaaS and SSO applications](https://servicenow-prod.fluidtopics.net/kwS~TWLEZdf67e7UjappHg#subscription-exclusions "Define subscription exclusions for your SaaS and SSO applications to optimize your licensing costs by keeping the excluded subscriptions out of license cost calculations.") **Related tasks** * [Request SaaS License Management](https://servicenow-prod.fluidtopics.net/ltQ10fYPUIpL7abgEH0~7A "Request the Software Asset Management - SaaS License Management plugin (sn_sam_saas_int) so that you can create and manage integrations with your SaaS and Single Sign-on (SSO) applications. You can use these integrations to track license usage and to reclaim unused licenses.") * [Review a software reclamation rule](https://servicenow-prod.fluidtopics.net/QjHAOC5kmvypyG1Pph5iIQ "Use reclamation rules to cancel user subscriptions that have limited to no activity.") * [Create a child alias to set up multiple integration profiles](https://servicenow-prod.fluidtopics.net/o5L0ctEzWkFYzYxMhh78ew "Create a child alias to set up multiple integration profiles with unique connections and manage different configurations for each integration profile.") * [Create a child alias to set up multiple Cisco Webex integration profiles](https://servicenow-prod.fluidtopics.net/tt8VAIcmoQIp8onpwzMD5Q "Create a child alias to set up multiple Cisco Webex integration profiles.") * [Create a child alias to set up multiple Confluence Cloud integration profiles](https://servicenow-prod.fluidtopics.net/RJVtJK15pXQMzjaX88SZ0w "Create a child alias to set up multiple Confluence Cloud integration profiles.") * [Create a child alias to set up multiple Jira integration profiles](https://servicenow-prod.fluidtopics.net/LoiOTo8e3~AKiviKTX0ieQ "Create a child alias to set up multiple Jira integration profiles with unique connections and manage different configurations for each integration profile.") * [Associate a user with subscription records](https://servicenow-prod.fluidtopics.net/nza~CLS_7vBH_HGm1w~qKg "If the User field in the Software Subscription [samp_sw_subscription] table is empty, map the field with an associated user in the User [sys_user] table within ServiceNow AI Platform.") * [Disconnect SSO apps](https://servicenow-prod.fluidtopics.net/G42VXqi1g8ApMT3h2AZfyg "Disconnect an SSO application to stop viewing subscription information for the app, or before creating a direct integration for the app.") **Related reference** * [Viewing your SaaS and SSO subscriptions](https://servicenow-prod.fluidtopics.net/XjbN44rlmH3deu3SqzXXnQ "View a list of all subscriptions for your SaaS and Single Sign-On (SSO) applications.")