---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Receive assets

# Receive assets {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Assets can be received and added to the system when they are delivered to a
stockroom.

Users with an appropriate procurement role can receive assets. If one purchase order contains
multiple purchase order lines, the lines can be received at different times. This is useful if
items arrive at the stockroom in different shipments. The purchase order status does not change
to Received until all purchase order lines are received.

As an alternative to receiving assets when they arrive, you can create assets [before they arrive](https://servicenow-prod.fluidtopics.net/xbatwdd6X121V6jK~GeP4w "Create the asset before they're delivered so that you can create the asset record with an asset tag and serial number early in the process and reserve the asset for the user who requested it. The receiver can only select the assets to be received as assets are pre-created.") and reserve them for the requester.
* **[Receive an asset](https://servicenow-prod.fluidtopics.net/LKMDlJOcmu~YnZdfJmas~w)**   
  When assets are received and delivered to a stockroom, they're added to the system.
* **[Create a receiving slip](https://servicenow-prod.fluidtopics.net/M4JOmkouNrDIjJk_shx~JA)**   
  Receiving slips are created automatically during the process of receiving assets. You can also create receiving slips manually.
* **[Create a receiving slip line](https://servicenow-prod.fluidtopics.net/RkGGVqWN8LXkOm8nViTffw)**   
  When assets arrive at a stockroom and you receive them, a receiving slip is created on the purchase order. You create a receiving slip line to identify the specific assets and quantities that were received.
* **[Consumable assets](https://servicenow-prod.fluidtopics.net/ZPJlMzfRyLFNDq9zFUdCUw)**   
  A consumable asset is one that is purchased in quantity and distributed. It is assigned to the consumable model category, and the asset record tracks the quantity that is available and total cost. When consumable assets are received, they are merged into an existing consumable record, if available.

**Related concepts**   

* [Procurement workflows](https://servicenow-prod.fluidtopics.net/xUNBJlL9hZW0RoHuxrU1pA "Procurement uses the following workflows. You can edit the existing flows or create a flow in the graphical Workflow Studio to meet your organization's asset procurement process.")
* [Sourcing items in a service catalog request](https://servicenow-prod.fluidtopics.net/x563a~a9_u3VWp7qlhdzVA "A service catalog request can contain multiple items that must be sourced.")
* [Procurement purchase order management for assets](https://servicenow-prod.fluidtopics.net/ZbajNlmKzlvXqFMSgZhI3w "Accurate purchase order information is important for invoice tracking, receiving, and reporting in the ServiceNow platform.")
* [Domain separation and Procurement](https://servicenow-prod.fluidtopics.net/rH9xWULXaKX3xGKqcfNCGg "Domain separation is supported in Procurement processing. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.")  
**Related tasks**   

* [Use the Procurement Overview module](https://servicenow-prod.fluidtopics.net/1DpQXGZ78coBIF2PtvspMQ "Use the gauges on the Procurement Overview homepage to help you track and manage requests, purchase orders, and other important aspects of the procurement process.")
* [Activate Procurement](https://servicenow-prod.fluidtopics.net/VxjJAfKByfYbY2BfAbuxhQ "You can activate the Procurement plugin that provides core procurement capabilities.")  
**Related reference**   

* [Procurement roles](https://servicenow-prod.fluidtopics.net/YQcjjK8bBdY7t_6G1rVnRg "The Procurement application uses the following roles.")