--- sourceDocument: Australia Asset Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Asset Management ft:clusterId : - itam bundleId : - itam workflow : - Technology --- # Create entitlements for SAP # Create entitlements for SAP {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Create software entitlements to record your license information for SAP products. You can create entitlements individually or import them from a spreadsheet. ## Before you begin Role required: sam_user or sam_admin Note: The sam_admin role is required to import entitlements. Important: You can create and import entitlements in both the Software Asset Management classic application and the Software Asset Workspace. The following steps provide details on creating entitlements in the Software Asset Management classic application. For details on creating entitlements in the Software Asset Workspace, see [Create entitlements in workspace](https://servicenow-prod.fluidtopics.net/ZvL7kERffOGQ6dpBU_744w "Create entitlements in the Software Asset Workspace to enter your license details and allocate purchased software rights to users or devices."). For details on importing entitlements in the Software Asset Workspace, see [Import bulk entitlements in workspace](https://servicenow-prod.fluidtopics.net/WI6hCjBNE6CNjsN36DfrQA "You can import multiple entitlements at one go in the Software Asset Workspace."). ## About this task The following steps describe information specific to SAP. For general instructions on creating software entitlements, see [Create entitlements in Software Asset Management Core UI](https://servicenow-prod.fluidtopics.net/8ZR9KWQ1FY73pUmBw_wZRQ "Create entitlements in the Software Asset Management Core UI application to record your license details and allocate purchased software rights to users or devices."). ## Procedure 1. Navigate to AllAssetPortfoliosSoftware Entitlement and select New. 2. On the form, fill in the fields. Note: Only information specific to SAP software entitlements is shown in the following table. For a detailed description of all software entitlement fields, see [Software entitlement fields](https://servicenow-prod.fluidtopics.net/bZ1CEfJMkA8hqbtjyRiAQA "Software Entitlement form and related list field descriptions."). {#create-entitlement-sap__table_zql_nkm_11b__entry__2} | Field | Value | |-|-| | Metric group | SAP | | License metric | Select any of the following values: * Named User: To license the number of named users that can be assigned a given Named User Type. The Named User Type is defined by the software model linked to the entitlement. * Engine Measurement: To license the amount of usage for an SAP engine. * Digital Access: To license the indirect usage of SAP applications through a third-party application or a non-SAP intermediary software based on the count of documents created by the third-party application * Full Usage Equivalent: To license the number of users that are authorized to access specified solution capabilities of SAP S/4HANA Cloud Public Edition. Full Usage Equivalent (FUE) can be allocated to different user types with a specific weighing factor. {#create-entitlement-sap__ul_oqs_s3y_rbc} When you select Full Usage Equivalent in the License metric field, the license type is automatically set to Subscription. The type of usage is defined by the SAP license metric field on the software model. For more information about license metrics, see [Software license metrics](https://servicenow-prod.fluidtopics.net/R8z4XEHRxfLpGg0dQumEDw "License metrics are set in software entitlements and used for reconciliation in various metric groups and software model combinations."). | | The following fields appear when you select Engine measurement in the License metric field. || | Rights per license pack | Number of rights associated with each pack that is purchased for SAP Engine product. | | Number of packs | Number of packs for SAP Engine measurement licenses. | [Table 1. Software Entitlement form] {#create-entitlement-sap__table_zql_nkm_11b} 3. Select Save. 4. After the form reloads, select Publish. **Related concepts** * [Set up SAP integration to establish a connection with SAP](https://servicenow-prod.fluidtopics.net/w~lL1I65l3y5GcQt4BtQdA "Configure and set up SAP integration to establish a connection between your Software Asset Management application and SAP.") * [SAP USMM-based optimization](https://servicenow-prod.fluidtopics.net/9~fub5ytqsuf_Zfc02l4og "Optimize licensing through SAP User License Measurement (USMM) rules that map roles to the Named User Type for an SAP client.") * [User transaction activity for named user types](https://servicenow-prod.fluidtopics.net/ssixDObgCtQwe8uNkVicRw "Determine license optimizations for your SAP named user types based on your SAP user transaction activity.") * [Self-declaring SAP engine license usage](https://servicenow-prod.fluidtopics.net/PCCButaknmmWgwyID2PQGA "You can self-declare the license usage for any SAP engines that cannot be measured by the automated SAP engine measurement process. Use this information to gain more comprehensive visibility into your SAP license compliance position so that you can optimize your licensing costs.") **Related tasks** * [Establish an SAP connection using basic authentication](https://servicenow-prod.fluidtopics.net/OnoDC4RxnIcvmmBQYOnhjQ "After you have deployed the Advanced Business Application Programming (ABAP) program in your SAP system, create a connection profile to establish a connection between your SAP system and your ServiceNow instance using basic authentication.") * [Establish an SAP connection using OAuth 2.0](https://servicenow-prod.fluidtopics.net/AwgruQk098qbWxW_ge9RdA "Create a connection profile to establish a connection between your SAP system and your ServiceNow instance using OAuth 2.0 authentication.") * [Create software models for SAP](https://servicenow-prod.fluidtopics.net/Hv0iokdE7Ht1LFN9aPZopw "Create software models to record SAP product information.") * [Create a custom SAP named user type](https://servicenow-prod.fluidtopics.net/zqtnqqyyT1Qy35gI64XEtw "Create a custom SAP named user type so that you can track and manage your SAP licenses based on the named user type that is specific to your SAP system.") * [Map a role to a named user type](https://servicenow-prod.fluidtopics.net/aEoNqdz2wH6OhaG3752REQ "You can optimize your SAP licenses by mapping roles to a named user type. During reconciliation, discovered user roles and their assigned named user types are compared against these roles to identify user that can be given a lower named user type.") * [Create custom SAP price lists](https://servicenow-prod.fluidtopics.net/59wwexjRYdPUfoyKCSEtJQ "Create custom SAP price lists so that you can track and manage SAP licenses based on the contracts that are specific to your SAP system.") * [Import custom SAP named user types](https://servicenow-prod.fluidtopics.net/ercTjKT6ypNmLFm2jr_8qQ "Import custom SAP named user types into your ServiceNow instance so that you can track and manage SAP licenses based on the named user types that are specific to your SAP system.") * [Import custom SAP price lists](https://servicenow-prod.fluidtopics.net/Olp1_AFIjXVmm28VJ5WgyA "Import custom SAP price lists into your ServiceNow instance so that you can track and manage SAP licenses based on the contracts that are specific to your SAP system.") **Related reference** * [Tables installed with the SAP publisher pack](https://servicenow-prod.fluidtopics.net/lrmWBbQftzarA9h0B~Isbw "Tables are installed with the Software Asset Management Professional for SAP plugin. The tables store data pulled from the SAP systems.") * [Software Publisher Analytics dashboard for SAP in Software Asset Management classic](https://servicenow-prod.fluidtopics.net/auOLZNtYvlNBU1pGSxZPow "View your license compliance position for SAP on the Software Publisher Analytics dashboard in the Software Asset Management classic application.") * [Publisher overview for SAP in the Software Asset Workspace](https://servicenow-prod.fluidtopics.net/r7BkebvxkRFZuY5OncsfAg "View license usage information related to SAP in the publisher overview for SAP in the Software Asset Workspace.") *[\>]: and then