---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Stockroom types

# Stockroom types {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Stockroom types are categories of stockrooms.
The stockroom type has two significant characteristics.

* Priority: Order of stockrooms the parts should be sourced from. For example, if a personal stockroom (priority 2) contains the required part, the personal stockroom receives priority over the Central Stockroom (priority 7) because the part in the personal stockroom doesn't require delivery.
* Shipment Required: Informs the system if a transfer order must be created when the part is sourced from a stockroom of the given type. For example, a part in a personal stockroom doesn't require shipment, so no transfer order is needed.  
{#r_StockroomTypes__table_cwp_pht_lq__entry__6}

| Value | Name | Priority | Shipment Required | Description | Comment |
|-|-|-|-|-|-|
| on_site | On Site | 1 | False | Stockroom at the customer site. | Close to the users and doesn't require shipping. |
| field_agent | Field Agent | 2 | False | Virtual, personal stockroom linked with a field service agent (FSA) directly, used for delivery. | Used to indicate to the system that the part has been delivered and is with the FSA. |
| fsl | FSL | 4 | True | Forward Shipping Location. | Small stockrooms where the parts can typically be shipped via overnight delivery. |
| pudo | PUDO | 5 | True | Pick Up/Drop out location. | This type is sometimes called a by-box. Can be a postal box that can receive new and returned parts that are often near major customer sites. |
| stockroom | Warehouse | 6 | True |   | A regional stockroom. |
| central_stockroom | Central Warehouse | 7 | True |   | A central stockroom, usually a large facility from which most parts are shipped. |
[Table 1. Stockroom types defined in the base system]

{#r_StockroomTypes__table_cwp_pht_lq}