---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Associate a shipping carrier with an integration profile

# Associate a third-party shipping carrier with an integration profile in the Enterprise Asset Workspace {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Associate a third-party shipping carrier with an integration profile so that you can successfully connect to that shipping carrier.

## Before you begin

Role required: sn_eam.enterprise_admin

## About this task

Each shipping carrier can be associated with only one active integration profile at a time. If any of your integration profiles are not already associated with a shipping carrier, you can view and take action on those
integration profiles by using the Unmapped carrier profiles important action in the Inventory view of the Enterprise Asset Workspace.

## Procedure

1. From the Enterprise Asset Workspace, open the Asset operations view.
2. From the left navigation menu of the Asset operations view, navigate to ShipmentCarrier integration profiles.
3. Select the integration profile that you want to associate a shipping carrier with.
4. On the integration profile record, select the Shipping Carriers tab.
5. Associate a shipping carrier with the integration profile.
   * To associate an existing shipping carrier with the integration profile, use the following steps:
     1. Select Add.

        The Add carriers dialog box opens.
     2. In the dialog box, search for and select the shipping carrier that you want to associate with the integration profile.  
        Note:  
        The dialog box displays only the shipping carriers that aren't already associated with an integration profile.
     3. Select Add.
     {#associate-shipping-carrier-integration-profile-eam__ol_pyz_zby_txb}
   * To associate a new shipping carrier with the integration profile, use the following steps:
     1. Select New.
     2. On the form, fill in the fields.

        {#associate-shipping-carrier-integration-profile-eam__table_ic1_mmg_qxb__entry__2}

        | Field | Description |
        |-|-|
        | Name | Name of the shipping carrier. |
        | Email | Email address of the shipping carrier. |
        | Integration profile | Integration profile that you are using to connect to the shipping carrier. This field populates automatically. |
        | Status | Status of the shipping carrier. |
        | Phone | Phone number of the shipping carrier. |
        | Website | Third-party website of the shipping carrier. |
        | Company | Company name of the shipping carrier, such as FedEx or UPS. |
        | Notes | Additional notes about the shipping carrier. |
        [Table 1. Create New Shipping Carrier form]

        {#associate-shipping-carrier-integration-profile-eam__table_ic1_mmg_qxb}
     3. Select Save.
     {#associate-shipping-carrier-integration-profile-eam__ol_d3c_fdy_txb}
   {#associate-shipping-carrier-integration-profile-eam__choices_p5m_nzn_4xb}

## Result

The shipping carrier is associated with the integration profile.

*[\>]: and then