---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# View publisher part number (PPN) suggestions in workspace

# View publisher part number (PPN) suggestions in workspace {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View Content Service suggestions for your custom PPNs and DMAPS in the Software Asset
Workspace.

## Before you begin

PPN suggestions are available only if a corresponding match is found for your custom
PPN in the Content Service. The PPN suggestion records are stored in the Part number
suggestions \[samp_sw_part_number_suggestion\] table.

For information on custom part numbers, see [Custom publisher part numbers (PPN)](https://servicenow-prod.fluidtopics.net/rRBipf7ecYyuLB_EUZUmcw "Propagate changes to entitlements and software models by replacing your custom PPNs and custom discovery maps (DMAPs) with the Software Asset Management Content Service PPNs and DMAPs.") and [Add a custom part number](https://servicenow-prod.fluidtopics.net/ykLijMEZBQw8rWKoognVZg "You can add a custom part number to resolve an entitlement import error that occurs when a part number does not exist in the Software Library.").

Role required: sam_admin.

## Procedure

1. Navigate to AllSoftware assetSoftware Asset WorkspaceLicense operations.  
   You can also view the part number suggestions from the License Usage view by navigating to the Publisher details page and the Progress indicators section.
2. Select Part number suggestions from the Content suggestions list view.
3. Open a suggestion record to view the Part number suggestion page.  
   You can view the custom PPN details in the top part of the Part number suggestion page. The second half of the page contains the suggested part number details. All the entitlements where the custom PPN is used appear in the Impacted entitlements tab. All the software models where the custom DMAP is used appear in the Impacted software models tab. If no impacted software models exist, then this tab doesn't appear.
4. Select Accept or Reject.  
   * Accept: The Content Service PPN and DMAP replace the custom PPN and DMAP. In the impacted entitlement, the Content Service PPN is replaced. Similarly, the Content Service DMAP is replaced on the software model.
   * Reject: The status of this record changes to rejected and you continue to use the custom PPN.
   {#view-customppn-workspace__ul_vpr_1xx_5qb}

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