---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Software Asset Workspace

# Software Asset Workspace {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the Software Asset Workspace, the intuitive and streamlined user interface of the Software Asset Management application, to manage software licenses, compliance, and optimization.

## Software Asset Workspace landscape {#sam-workspace__section_xq5_24x_w4b}

The Software Asset Workspace is a unified medium with multiple views. The views let you create entitlements, software models, run and review reconciliation results, remediate non compliance, give visibility
into your software assets, and provides access to analytics via dashboards. Additionally, you can export asset information from the Software Asset Workspace using the Export button on all the related lists. To use the export functionality for versions earlier than Xanadu, see knowledge base article [KB1709844](https://support.servicenow.com/kb?sys_kb_id=e59ab0ec4746dad077748d01426d43f2&id=kb_article_view).  
The Software Asset Workspace contains the following views:

* [Software asset overview](https://servicenow-prod.fluidtopics.net/A8PrNZ3HQSSmBqeVoysT1g "Enhance your software asset management experience by using the modernized and user-friendly software asset overview view. The software asset overview is a simplified and intuitive environment that helps you use the application more effectively by reducing complexity."): The landing page of the Software Asset Workspace. You can create entitlements, run reconciliation, view key metrics and get time sensitive alerts and notifications regarding your software assets.
* [License usage](https://servicenow-prod.fluidtopics.net/Ct5YAvsPFESpnVaeLwu5_w "Use the license usage view as a single plane to understand the license position of all software products, remediate non-compliance, view reconciliation results, view, or add removal candidates, and view Software Asset Management related reports."): You can view the compliance status of all your publishers, review reconciliation results, reclaim unused software, and view and run reports.
* [License operations](https://servicenow-prod.fluidtopics.net/f97mKB9sVuReYp71DCuFZA "Use the License operations view in Software Asset Workspace to manage software asset operations. These operations include management of licenses, contracts, discovery, client access, resource value, user subscriptions, content suggestions, software asset success, cloud cost simulation, SAM implementation, IBM ASP, IBM ILMT V2 integrations, and engineering apps integrations."): Lists all the entitlements, software models, import entitlement errors, discovery models, user subscriptions, engineering applications data, contract, and IBM ASP and ILMT integrations.
* [Software asset analytics](https://servicenow-prod.fluidtopics.net/053dPuVK3yGs4RILmpVUrQ "The unified and streamlined dashboards in the Software asset analytics view in the Software Asset Workspace enable you to track your performance and view your analytics."): View consolidated dashboards for SaaS, discovered inventory, optimization, lifecycle management, cloud cost simulator, Engineering License, and normalization and content.
* [Success portal view in Software Asset Workspace](https://servicenow-prod.fluidtopics.net/Wq16Yr9WmqJaWVX851KK5Q "Use the Success portal view in Software Asset Workspace to track the progress of your Software Asset Management (SAM) application with success goals, assign activities to track the success of your goals, run health checks on your software, maximize the usage of your SAM capabilities, and mature your SAM program with predefined maturity items."): Assess the performance of the Software Asset Management application in your environment.
* [Renewals calendar](https://servicenow-prod.fluidtopics.net/WQA4QdQ5zLw414VuPFnr3Q "Use the Renewals calendar in the Software Asset Workspace to view the entitlements nearing their expiry date and contracts nearing their expiry date or are already expired."): View the entitlements nearing their expiry date and contracts nearing their expiry date or are already expired.
* [Overlapping usage](https://servicenow-prod.fluidtopics.net/on77XcAk7XWCctaFJwOaHQ "Use the Overlapping usage view in Software Asset Workspace to get insights into the feature level usage and rationalize your SaaS and Single sign-on (SSO) applications."): View the feature level usage of your SaaS and SSO applications.
* [Content lookup portal for Software Asset Management](https://servicenow-prod.fluidtopics.net/RzjQ_9rXq8JrAy_~RpmZhQ "The Content lookup portal gives you visibility into the data stored in the Content Library as part of the IT Asset Management Content Service via an intuitive user interface."): View the data stored in the Software Asset Management Content Service.
{#sam-workspace__ul_h2h_y4x_w4b}