---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Publisher optimizations for SAP

# Publisher optimizations for SAP {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View licensing optimizations for SAP by selecting SAP from the Publisher drop-down list.
{#pub-opt-sap__table_a3c_hst_2xb__entry__3}

| Report | Source | Description |
|-|-|-|
| Inactive users | SAP System Users \[samp_sap_system_user​\] | SAP system users who last logged in over 90 days ago​. |
| System users without a named user assignment | SAP System Users \[samp_sap_system_user\] | SAP system users without a named user assignment​. |
| Locked out licensed SAP users | SAP System Users \[samp_sap_system_user\] | Locked SAP users consuming a license. |
| Licensed non dialog users | SAP System Users \[samp_sap_system_user\] | SAP non-dialog users with a named user assignment. |
| Un-used engines | License Metric Results \[samp_license_metric_result\] | Number of SAP engines that haven't been used, but have active software entitlements. |
| Users for role based license optimization | SAP System Users \[samp_sap_system_user\] | Number of SAP users that can have their role changed to optimize license consumption. |
| Users for transaction based license optimization | SAP System Users \[samp_sap_system_user\] | Number of SAP users for which Software Asset Management plugin has detected user transaction-based license optimizations. |
| HANA database monthly peak usage | SAP License Metric Measurements \[samp_sap_license_metric_measurement\] | Monthly peak usage of HANA database in gigabytes (GB) over the last 12 months. |
| Digital access usage by client/system | SAP Digital Access \[samp_sap_digital_access\] | Total count of Digital Access licenses consumed, grouped by the SAP client. |
| Digital access usage by document type | SAP Digital Access \[samp_sap_digital_access\] | Total count of Digital Access licenses consumed, grouped by the document type created. |
| SAP S/4HANA cloud usage by use type | Software Subscriptions \[samp_sw_subscription\] | Number of users by their SAP cloud use type in SAP S/4HANA Public Cloud. |
[Important:
To view recommended licensing optimizations for SAP, you must activate the Software Asset Management Professional for SAP plugin (com.sn_samp_sap) on your ServiceNow instance.]

{#pub-opt-sap__table_a3c_hst_2xb}