---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Configuring DaaS

# Configuring DaaS {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Plan and configure the Device as a Service (DaaS) features and functionalities.

## Configuration overview {#configuring-daas__section_u4l_vh3_w1c}

Here's an overview of the process for configuring DaaS features and functionalities.
{#configuring-daas__table_l55_rdv_hbc__entry__3}

| Step | Action | Resource |
|-|-|-|
| Install Hardware Asset Management | Get the Hardware Asset Management application from the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home). | [Install Hardware Asset Management](https://servicenow-prod.fluidtopics.net/9CqKmqj6Z0F~GV~Ki~6E_A "You can install the Hardware Asset Management application (sn_hamp) if you have the admin role. The application includes demo data. Install related ServiceNow Store applications and plugins if they are not already installed.") |
| Install Hardware Asset Management for DaaS | Get the Hardware Asset Management for DaaS application from the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home). | [Install Hardware Asset Management for DaaS](https://servicenow-prod.fluidtopics.net/EBtc2pzdUMM3zhYknzJ41g "You can install the Hardware Asset Management for DaaS application (com.sn_daas_ham) if you have the admin role.The application includes demo data and installs related ServiceNow Store applications and plugins if they aren’t already installed.") |
| Mark assets as DaaS assets | Mark your assets as DaaS assets on the Hardware Asset Details form. | [Asset record fields](https://servicenow-prod.fluidtopics.net/D1D8e8PnYUhgCQTBWGmoTA "Fields on the Hardware Asset Details form help you create hardware, software, consumable, bundle, pallet, mobile, and facility assets.") |
| Explore DaaS provider view in Hardware Asset Workspace | Explore the intuitive DaaS provider view in Hardware Asset Workspace to manage the DaaS assets. | [DaaS provider view](https://servicenow-prod.fluidtopics.net/goWOBWMaTRwJMTnd0uxkxg "The DaaS provider view in the Hardware Asset Workspace is an intuitive interface of the Device as a Service application to manage the assets of the customers of DaaS providers.") |
| Use Hardware Asset Management for DaaS | Use Hardware Asset Management for DaaS to offer assets and asset management services to the customers of DaaS providers. | * [Managing inbound asset orders for DaaS assets](https://servicenow-prod.fluidtopics.net/t~BXxTxs5HpESJZ80YEh8w "Following a request for a hardware asset, an inbound asset order is associated with this request by creating an order in the DaaS provider interface.") * [Managing RMA response orders for DaaS assets](https://servicenow-prod.fluidtopics.net/tGgu21hB3qheuWnNM7V5dA "Following a request for a hardware asset return or replacement, a Return Merchandise Authorization (RMA) order is associated with this request by creating an RMA response order in the DaaS provider interface.") {#configuring-daas__ul_s53_1jx_nbc} |
[Table 1. Configure Hardware Asset Management for DaaS]

{#configuring-daas__table_l55_rdv_hbc}