---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Create obligation record

# Create an obligation record in the Software Asset Workspace {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create obligation records for signed contracts in Software Asset Workspace to fulfill the responsibilities specified in the contract through obligation tasks.

## Before you begin

The contract record must be in the Activate state.

Role required: sn_cm_obligation.obligation_fulfiller

## About this task

Recurring obligation tasks are automatically created from the obligation record. You can also add ad hoc obligation tasks that are performed only once or at irregular intervals. For more information about creating adhoc
obligation task, see [Create an ad hoc obligation task in Software Asset Workspace](https://servicenow-prod.fluidtopics.net/EyWaxDv0jTpDVnvPi7oA4w "Create an obligation task required only once or at irregular intervals to track and fulfill an obligation specified in a contract.").

## Procedure

1. Navigate to WorkspacesSoftware Asset WorkspaceLicense operations.
2. Select Software contracts.
3. Select an active contract record.
4. Select the Obligations tab.
5. Select New.
6. On the form, fill in the fields.  
   For a description of the field values, see [Obligation form](https://www.servicenow.com/docs/access?context=cncore-obligation-form&version=australia&pubname=australia-employee-service-management&ft:locale=en-US).
7. Select Save.

## Result

* An obligation record is created for the contract and listed in the Obligations tab.
* The obligation record is saved in the Obligations \[sn_cm_obligation_obligation\] table.
{#create-obligation-record-sam__ul_vxv_zy2_ggc}

## What to do next

View the obligation record by navigating to any of the following paths:

* Navigate to the Obligations tab within the software contract record.
* Navigate to Software Asset WorkspaceLicense operationsContractsObligations.
{#create-obligation-record-sam__ul_eg4_24r_pfc}
**Related concepts**   

* [Manage obligation tasks in the Software Asset Workspace](https://servicenow-prod.fluidtopics.net/v6Tpd2sJrQLw97hevCnc8Q "Create obligation records to define specific instructions and obligation task types required to fulfill the contract obligation in the Software Asset Workspace.")
* [Use Software Asset Management with Contract Management Pro](https://servicenow-prod.fluidtopics.net/r5BMnkTkaMvT_u3Vijg0vw "Leverage advanced contract life cycle capabilities after a contract has been signed using the Obligation Management (sn_cm_obligation) and the Now Assist in Contract Management Pro (sn_cm_gen_ai) plugin.")  
**Related tasks**   

* [Create an ad hoc obligation task in Software Asset Workspace](https://servicenow-prod.fluidtopics.net/EyWaxDv0jTpDVnvPi7oA4w "Create an obligation task required only once or at irregular intervals to track and fulfill an obligation specified in a contract.")
* [Create an ad hoc obligation task in Software Asset Workspace](https://servicenow-prod.fluidtopics.net/EyWaxDv0jTpDVnvPi7oA4w "Create an obligation task required only once or at irregular intervals to track and fulfill an obligation specified in a contract.")

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