---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Import custom SAP named user types

# Import custom SAP named user types {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Import custom SAP named user types into your ServiceNow® instance so that you can track and manage SAP licenses based on the named user types that are specific to your SAP system.

## Before you begin

Role required: admin

## Procedure

1. Go to [KB1299127](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1299127) to download the Microsoft Excel spreadsheet template (imp_samp_sap_custom_nut.xlsx) that you can use to import custom SAP named user types into your ServiceNow instance. {#import-custom-sap-named-user-type__dl-template}
{#import-custom-sap-named-user-type__dl-template}
2. Fill in the spreadsheet with all the custom SAP named user types that you want to import.  
   The Client, System, Named user type value, and Named user type name fields are required for every entry on the spreadsheet.
3. From your ServiceNow instance, open the SAP Custom Named User Types \[imp_samp_sap_custom_nut\] table.  
   Note:  
   The Application Scope of your ServiceNow instance must be set to Software Asset Management Professional for SAP.
   1. On the page header of your ServiceNow® instance, select All.
   2. In the menu navigation filter, enter <kbd class="ph userinput">imp_samp_sap_custom_nut_list.do</kbd>.  
      The SAP Custom Named User Types \[imp_samp_sap_custom_nut\] table opens.
   {#import-custom-sap-named-user-type__substeps_pyc_mb4_qxb}
4. Right-click the table header and then select Import.
5. On the form, fill in the fields.  
   {#import-custom-sap-named-user-type__table_k3z_qln_qxb__entry__2}

   | Field | Description |
   |-|-|
   | Do you want to insert or update data? | Option that indicates whether you're inserting new data or updating existing data in the SAP Custom Named User Types \[imp_samp_sap_custom_nut\] table. |
   | Do you want to create an Excel template to enter data? | Option to generate the Microsoft Excel spreadsheet template that you can use to insert or update data in the SAP Custom Named User Types \[imp_samp_sap_custom_nut\] table. Enable this option only if didn't already download the spreadsheet template in [step 1](https://servicenow-prod.fluidtopics.net/ercTjKT6ypNmLFm2jr_8qQ#import-custom-sap-named-user-type__dl-template). |
   | Step 1: Create an Excel template file to enter data Note: This form section appears only when you enable the Do you want to create an Excel template to enter data? option. ||
   | Include all fields in the template | Option to include all available fields in the Microsoft Excel spreadsheet template. |
   | Create Excel Template | Option to generate the Microsoft Excel spreadsheet template. |
   | Step 2: Upload the template file ||
   | Excel template file | Microsoft Excel spreadsheet that contains the named user types that you want to insert or update in the SAP Custom Named User Types \[imp_samp_sap_custom_nut\] table. |
   [Table 1. Import external data into SAP Custom Named User Type form]

   {#import-custom-sap-named-user-type__table_k3z_qln_qxb}
6. Select Upload.
7. On successful upload, select Preview Imported Data.  
   The Imp Tmpl Samp Sap Custom Nuts page opens.
8. Verify that the correct number of custom SAP named user types were uploaded and then select Complete Import.  
   The custom SAP named user types are imported into your ServiceNow® instance. The named user types are then added to the Named User Types \[samp_named_user_type\] table.
**Related concepts**   

* [Set up SAP integration to establish a connection with SAP](https://servicenow-prod.fluidtopics.net/w~lL1I65l3y5GcQt4BtQdA "Configure and set up SAP integration to establish a connection between your Software Asset Management application and SAP.")
* [SAP USMM-based optimization](https://servicenow-prod.fluidtopics.net/9~fub5ytqsuf_Zfc02l4og "Optimize licensing through SAP User License Measurement (USMM) rules that map roles to the Named User Type for an SAP client.")
* [User transaction activity for named user types](https://servicenow-prod.fluidtopics.net/ssixDObgCtQwe8uNkVicRw "Determine license optimizations for your SAP named user types based on your SAP user transaction activity.")
* [Self-declaring SAP engine license usage](https://servicenow-prod.fluidtopics.net/PCCButaknmmWgwyID2PQGA "You can self-declare the license usage for any SAP engines that cannot be measured by the automated SAP engine measurement process. Use this information to gain more comprehensive visibility into your SAP license compliance position so that you can optimize your licensing costs.")  
**Related tasks**   

* [Establish an SAP connection using basic authentication](https://servicenow-prod.fluidtopics.net/OnoDC4RxnIcvmmBQYOnhjQ "After you have deployed the Advanced Business Application Programming (ABAP) program in your SAP system, create a connection profile to establish a connection between your SAP system and your ServiceNow instance using basic authentication.")
* [Establish an SAP connection using OAuth 2.0](https://servicenow-prod.fluidtopics.net/AwgruQk098qbWxW_ge9RdA "Create a connection profile to establish a connection between your SAP system and your ServiceNow instance using OAuth 2.0 authentication.")
* [Create entitlements for SAP](https://servicenow-prod.fluidtopics.net/kZdSHeCB8tKCcxpZxL19NA "Create software entitlements to record your license information for SAP products. You can create entitlements individually or import them from a spreadsheet.")
* [Create software models for SAP](https://servicenow-prod.fluidtopics.net/Hv0iokdE7Ht1LFN9aPZopw "Create software models to record SAP product information.")
* [Create a custom SAP named user type](https://servicenow-prod.fluidtopics.net/zqtnqqyyT1Qy35gI64XEtw "Create a custom SAP named user type so that you can track and manage your SAP licenses based on the named user type that is specific to your SAP system.")
* [Map a role to a named user type](https://servicenow-prod.fluidtopics.net/aEoNqdz2wH6OhaG3752REQ "You can optimize your SAP licenses by mapping roles to a named user type. During reconciliation, discovered user roles and their assigned named user types are compared against these roles to identify user that can be given a lower named user type.")
* [Create custom SAP price lists](https://servicenow-prod.fluidtopics.net/59wwexjRYdPUfoyKCSEtJQ "Create custom SAP price lists so that you can track and manage SAP licenses based on the contracts that are specific to your SAP system.")
* [Import custom SAP price lists](https://servicenow-prod.fluidtopics.net/Olp1_AFIjXVmm28VJ5WgyA "Import custom SAP price lists into your ServiceNow instance so that you can track and manage SAP licenses based on the contracts that are specific to your SAP system.")  
**Related reference**   

* [Tables installed with the SAP publisher pack](https://servicenow-prod.fluidtopics.net/lrmWBbQftzarA9h0B~Isbw "Tables are installed with the Software Asset Management Professional for SAP plugin. The tables store data pulled from the SAP systems.")
* [Software Publisher Analytics dashboard for SAP in Software Asset Management classic](https://servicenow-prod.fluidtopics.net/auOLZNtYvlNBU1pGSxZPow "View your license compliance position for SAP on the Software Publisher Analytics dashboard in the Software Asset Management classic application.")
* [Publisher overview for SAP in the Software Asset Workspace](https://servicenow-prod.fluidtopics.net/r7BkebvxkRFZuY5OncsfAg "View license usage information related to SAP in the publisher overview for SAP in the Software Asset Workspace.")