--- sourceDocument: Australia Asset Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Asset Management ft:clusterId : - itam bundleId : - itam workflow : - Technology --- # Create software models for SAP # Create software models for SAP {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Create software models to record SAP product information. ## Before you begin Role required: sam_user Important: You can create software models in both the Software Asset Management classic application and the Software Asset Workspace. The following steps provide details on creating software models in the Software Asset Management classic application. For details on creating software models in the Software Asset Workspace, see [Create a software model in the Software Asset Workspace](https://servicenow-prod.fluidtopics.net/8nCGvpCe77BuCTkn55JKTA "Create a software model in the Software Asset Workspace. Add product details that are used to connect software rights that you purchased with software installations that are discovered on your system."). ## About this task Software models are automatically created for engines and license metrics that are pulled from your SAP systems. You can manually create additional software models for SAP products as needed. The following steps describe information that is specific to SAP. For general instructions on creating software models, see [Create software models in Software Asset Management Core UI](https://servicenow-prod.fluidtopics.net/kfKmznifMVOSMVTCzoV9aQ "Create a software model to add product details that are used to connect software rights you purchased with software installations discovered on your system."). ## Procedure 1. Navigate to AllProduct CatalogProduct ModelsSoftware Models and select New. 2. On the form, fill in the fields. Note: Only the fields that are specific to SAP software models are shown below. For detailed descriptions of all software model fields, see [Software model fields](https://servicenow-prod.fluidtopics.net/xI9eK2pCn3ohbMxPQdmnlw "Software Model form and related list field descriptions."). {#add-software-model-sap__table_nr2_nd1_y4__entry__2}{#add-software-model-sap__row_jbl_lqs_mfb}{#add-software-model-sap__row_vsz_pqs_mfb} | Field | Description | |-|-| | Named user type | SAP named user type. Note: This field appears only when Named Users is selected from the Product field. | | Price List | Software group that corresponds to the named user type. Note: This field appears only when Named Users is selected from the Product field. | | SAP license metric | License metric that is used to calculate license consumption for an engine. Examples of license metrics are number of employees or number of contracts. Note: This field appears only when an SAP engine is selected from the Product field. | | Is relevant | Some SAP engines don't require additional licensing. Select the check box if the engine requires additional licensing. Software models with Is relevant set to false will always be considered compliant by reconciliation. Note: This field appears only when an SAP engine is selected from the Product field. | | Threshold | Some SAP engines allow a certain amount of unlicensed usage before your licence position becomes not compliant. The threshold defines the allowed usage and is specific to each engine and license metric. If your engine usage exceeds your licensed amount but is less than the threshold value, the software model is still considered compliant by reconciliation. Note: This field appears only when an SAP engine is selected from the Product field. | [Table 1. Software Model form] {#add-software-model-sap__table_nr2_nd1_y4} 3. Select Submit. {#add-software-model-sap__steps_a1k_vmc_qfb} ## What to do next [Create a software entitlement](https://servicenow-prod.fluidtopics.net/kZdSHeCB8tKCcxpZxL19NA "Create software entitlements to record your license information for SAP products. You can create entitlements individually or import them from a spreadsheet.") to record your licenses for the software model. **Related concepts** * [Set up SAP integration to establish a connection with SAP](https://servicenow-prod.fluidtopics.net/w~lL1I65l3y5GcQt4BtQdA "Configure and set up SAP integration to establish a connection between your Software Asset Management application and SAP.") * [SAP USMM-based optimization](https://servicenow-prod.fluidtopics.net/9~fub5ytqsuf_Zfc02l4og "Optimize licensing through SAP User License Measurement (USMM) rules that map roles to the Named User Type for an SAP client.") * [User transaction activity for named user types](https://servicenow-prod.fluidtopics.net/ssixDObgCtQwe8uNkVicRw "Determine license optimizations for your SAP named user types based on your SAP user transaction activity.") * [Self-declaring SAP engine license usage](https://servicenow-prod.fluidtopics.net/PCCButaknmmWgwyID2PQGA "You can self-declare the license usage for any SAP engines that cannot be measured by the automated SAP engine measurement process. Use this information to gain more comprehensive visibility into your SAP license compliance position so that you can optimize your licensing costs.") **Related tasks** * [Establish an SAP connection using basic authentication](https://servicenow-prod.fluidtopics.net/OnoDC4RxnIcvmmBQYOnhjQ "After you have deployed the Advanced Business Application Programming (ABAP) program in your SAP system, create a connection profile to establish a connection between your SAP system and your ServiceNow instance using basic authentication.") * [Establish an SAP connection using OAuth 2.0](https://servicenow-prod.fluidtopics.net/AwgruQk098qbWxW_ge9RdA "Create a connection profile to establish a connection between your SAP system and your ServiceNow instance using OAuth 2.0 authentication.") * [Create entitlements for SAP](https://servicenow-prod.fluidtopics.net/kZdSHeCB8tKCcxpZxL19NA "Create software entitlements to record your license information for SAP products. You can create entitlements individually or import them from a spreadsheet.") * [Create a custom SAP named user type](https://servicenow-prod.fluidtopics.net/zqtnqqyyT1Qy35gI64XEtw "Create a custom SAP named user type so that you can track and manage your SAP licenses based on the named user type that is specific to your SAP system.") * [Map a role to a named user type](https://servicenow-prod.fluidtopics.net/aEoNqdz2wH6OhaG3752REQ "You can optimize your SAP licenses by mapping roles to a named user type. During reconciliation, discovered user roles and their assigned named user types are compared against these roles to identify user that can be given a lower named user type.") * [Create custom SAP price lists](https://servicenow-prod.fluidtopics.net/59wwexjRYdPUfoyKCSEtJQ "Create custom SAP price lists so that you can track and manage SAP licenses based on the contracts that are specific to your SAP system.") * [Import custom SAP named user types](https://servicenow-prod.fluidtopics.net/ercTjKT6ypNmLFm2jr_8qQ "Import custom SAP named user types into your ServiceNow instance so that you can track and manage SAP licenses based on the named user types that are specific to your SAP system.") * [Import custom SAP price lists](https://servicenow-prod.fluidtopics.net/Olp1_AFIjXVmm28VJ5WgyA "Import custom SAP price lists into your ServiceNow instance so that you can track and manage SAP licenses based on the contracts that are specific to your SAP system.") **Related reference** * [Tables installed with the SAP publisher pack](https://servicenow-prod.fluidtopics.net/lrmWBbQftzarA9h0B~Isbw "Tables are installed with the Software Asset Management Professional for SAP plugin. The tables store data pulled from the SAP systems.") * [Software Publisher Analytics dashboard for SAP in Software Asset Management classic](https://servicenow-prod.fluidtopics.net/auOLZNtYvlNBU1pGSxZPow "View your license compliance position for SAP on the Software Publisher Analytics dashboard in the Software Asset Management classic application.") * [Publisher overview for SAP in the Software Asset Workspace](https://servicenow-prod.fluidtopics.net/r7BkebvxkRFZuY5OncsfAg "View license usage information related to SAP in the publisher overview for SAP in the Software Asset Workspace.") *[\>]: and then