---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Create a transfer order from a request

# Create a transfer order from a request {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

You can create a transfer order directly from a request to source hardware items and
consumables from stockrooms.

## Before you begin

Role required: procurement_admin or procurement_user  
Important:  
If the Field Service Management application is also activated on your ServiceNow instance, then a workflow in this application processes the transfer orders. For more information, see [Move an asset through the transfer process](https://www.servicenow.com/docs/access?context=create-transfer-order-line-task&version=australia&pubname=australia-field-service-management&ft:locale=en-US).

## Procedure

1. View procurement requests.

   | UI | Action |
   | Core UI | Navigate to AllProcurementRequestsRequests. |
   | Hardware Asset Workspace | 1. Navigate to AllHardware Asset WorkspaceAsset operations. 2. In the Procurement list, select Requests. {#t_CreatingTransferOrderFromReq__ol_lkz_r3l_4xb} |
   |-|-|

   {#t_CreatingTransferOrderFromReq__choicetable_ugf_l3l_4xb}
2. Select a request that has been approved but not sourced.  
   Check the Request State and Sourced columns.
3. In the Catalog Tasks related list, select a sourcing task.
4. Select Source Request.  
   The Source Request or Sourcing page appears with a list of all the requested items.
5. Create a transfer order.

   | UI | Action |
   | Core UI | Select Add Transfer Order. |
   | Hardware Asset Workspace | Select Transfer. |
   |-|-|

   {#t_CreatingTransferOrderFromReq__choicetable_xdx_5jl_4xb}
6. **Optional:** On the Sourcing page of the Hardware Asset Workspace, select the Source through distribution channel check box to source the assets from the inbound distribution channels that support the destination stockrooms.  
   Note:  
   The Source through distribution channel check box that enables you to source through a distribution channel for Transfer orders appears only in the Hardware Asset Workspace. Your preference of selecting or clearing this check box is saved and is shown when you open the Sourcing page again.

   You can associate the location of the requester as a service location with multiple stockrooms for better location coverage. Also, these stockrooms can be associated with multiple inbound stockrooms or distribution
   channels for optimized transfer of assets between the stockrooms. Distribution channels enable you to source the assets from the stockrooms that you prefer for sourcing based on the rank that you provide to the
   stockrooms.

   For more information, see [Associate a stockroom with service locations](https://servicenow-prod.fluidtopics.net/h2fR3oDIPce8bxQeV~kqnQ "Manage sourcing requests that consume from local stockrooms effectively by associating your stockroom with multiple service locations. Optimize your loaner asset workflow and automated asset tasks by serving multiple locations using a single stockroom.") and [Link stockrooms into a distribution channel](https://servicenow-prod.fluidtopics.net/StoXd~VDs5yE5RIgC6REoA "Link two geographically related stockrooms to create a distribution channel and make the distribution of assets more efficient. You can assign a preference order for each channel to source assets to the stockroom.").
7. In the Source stockroom list, select a stockroom from which the hardware item should be sourced.  
   Note:  
   In the Hardware Asset Workspace, the Source stockroom list shows only the inbound distribution channels of the stockrooms that support the location of the requester under the following conditions:
   1. When you've selected the Source through distribution channel option.
   2. When the inbound distribution channels are added to the stockrooms that support the location of the requester.
   {#t_CreatingTransferOrderFromReq__ol_wdz_cxl_4xb}
8. In the Transfer Quantity field, specify the quantity you want to transfer.  
   The In stock column, displays the total stock available with the selected source stockroom.
9. In the Destination stockroom list, select the destination to which the requested item or items should be delivered.  
   Note:  
   In the Hardware Asset Workspace, the Destination stockroom list shows only the stockroom that supports the location of the requester under the following conditions:
   1. When you've selected the Source through distribution channel option.
   2. When the location of the requester is added as a service location of one or more stockrooms.
   {#t_CreatingTransferOrderFromReq__ol_dck_vxl_4xb}
10. Select Submit.  
    A transfer order is created to move the item or items from the Source stockroom location to the Destination stockroom location. When you view the request, the Sourced check box is selected.
**Related tasks**   

* [Create a purchase order from a request](https://servicenow-prod.fluidtopics.net/7eMC1kQuXfuHaYtv0uwldA "You can create a purchase order directly from a request. This approach enables procurement managers to obtain items and fulfill requests from the Service Catalog. You can create multiple purchase orders from a request.")
* [Source requests from local stockrooms](https://servicenow-prod.fluidtopics.net/SZ5z~YFfOWQNW9MYEnM5bw "Get visibility into local stockrooms at the time of sourcing requests.")
* [Add an assignment from a request](https://servicenow-prod.fluidtopics.net/z72z_eHktJj5z_Hs4G0Izw "You can add assignments directly from a request to source rights from software licenses.")  
**Related topics**   

* [Manage transfer orders](https://www.servicenow.com/docs/access?context=c_TransferOrders&version=australia&pubname=australia-field-service-management&ft:locale=en-US)

*[\>]: and then