---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Create a provider integration profile

# Create a provider integration profile {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a provider integration profile to convert any format of Scratchpad update sent by your provider to a format required for the Zero Touch request flow.

## Before you begin

You must have the Script Include with the method transformScratchPadToHAMZTRFormat. For details, see [Create a Script Include to transform Scratchpad updates from the provider](https://servicenow-prod.fluidtopics.net/2NAg7oqZ9djwXy8F2Ebj2Q "To transform Scratchpad updates sent by your provider into a format required for the Zero Touch request flow, you must have a Script Include with the method transformScratchPadToHAMZTRFormat.").

Role required: asset_integration_admin or admin

## Procedure

1. Navigate to WorkspacesHardware Asset WorkspaceAsset operations.
2. From the Zero touch list, select Provider integration profiles.
3. Select New.
4. On the form, fill in the fields.  
   {#create-int-profile-ztr-ham__table_ejc_bcz_lxb__entry__2}

   | Field | Description |
   |-|-|
   | Provider | Name of the external provider. |
   | API | Name of the Script Include that includes the business logic for transforming the Scratchpad update sent by the provider to the required format. |
   | Active | Option for indicating the status of the provider integration profile. |
   [Table 1. Create New Provider Integration Profile form]

   {#create-int-profile-ztr-ham__table_ejc_bcz_lxb}
5. Select Save.
{#create-int-profile-ztr-ham__steps_l1p_24j_5bc}

## Result

The provider integration profile is created and added to the Provider integration profiles list.

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