---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Results of canceling a contract renewal process

# Results of canceling a contract renewal process {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Cancelling a contract renewal process results in a change in the state of Contract,
Contract Renewal Request, Contract Renewal Request Lines, and Contract Renewal
tasks.
{#cancel-contract-renewal__table_cnw_jrt_mtb__entry__2}

| Canceled item | Result |
|-|-|
| Contract Renewal Request | * The entire renewal request is canceled. * The substate of the contract that is being renewed is cleared. * All the draft contracts are canceled. {#cancel-contract-renewal__ul_qd2_qtg_ntb} |
| Contract Renewal Request Line | * The Contract Renewal Request Line is canceled. * When all Contract Renewal Request Lines are canceled, the Contract Renewal Request is canceled. * The renewal of immediate child draft contracts is canceled. {#cancel-contract-renewal__ul_jxq_jwg_ntb} |
| Contract Renewal Task | * The Contract Renewal Task and the Contract Renewal Request Line are canceled. * If the Contract Renewal Request has only one Contract Renewal Request Line, the stage of the Contract Renewal Request changes to Canceled. * If the Contract Renewal Request has multiple Contract Renewal Request Lines, the stage of the Contract Renewal Request doesn't change. {#cancel-contract-renewal__ul_k5g_bst_mtb} * The renewal of immediate child draft contracts is canceled. * The state of the draft contract changes to Canceled. * The state of the tasks that are already closed does not change. * The state of the open tasks changes to Closed Incomplete. * Rate cards are attached to the draft contract become inactive. * The state of the contract that was being renewed moves to the original state and the substate is cleared. * The associated entitlements with the Contract Renewal Task are removed. {#cancel-contract-renewal__ul_vlr_wrt_mtb} |
| Contract | * The renewal of immediate child contracts is canceled when child contracts are included in the Contract Renewal Request. * The Contract Renewal Request Line is canceled. * Any initiated Contract Renewal Request by this contract is canceled. * The purchase order of the contract and immediate child contracts is canceled. {#cancel-contract-renewal__ul_olg_3st_mtb} |
[Table 1. Contract cancellation results]

{#cancel-contract-renewal__table_cnw_jrt_mtb}