---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Add or update a tag value for an AI Service tag category

# Add or update a tag value for an AI Service tag category {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Associate a tag name with its corresponding tag value whenever a new AI service or a category within an existing AI service is introduced for Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).

## Before you begin

Role required: insights_admin \[sn_clin_core.insights_admin\]

## About this task

Important:  
This feature is available with the Cloud Cost Management 8.0.0 version or later.

## Procedure

1. Navigate to Cloud Cost Management WorkspaceOperationsCost usage tags.
2. Select Tag categories.
3. On the Tag categories page, select the AI Service tag category.
4. On the AI Service page, select the Tag name value tab.
5. Select Add/Update tag values.
6. In the Add/Update AI Service tag values dialog box, select the Create tab.
7. Select the service provider tag name and provide a tag value.  
   * For AWS, add the lineItem/ProductCode as the tag value against the AWS AI service tag name sn_ccm_aws_ai_service.
   * For Azure, add the Meter Category name as the tag value against the Azure AI service tag name sn_ccm_azure_ai_service.
   * For GCP, add the Service description name as the tag value against the GCP AI service tag name sn_ccm_gcp_ai_service.
   {#create-tag-value-ai__ul_snt_ptz_x1c}
8. Select Submit.
9. **Optional:** If you want to update the tag value of an AI service that you have created, select Add/update tag values.  
   Note:  
   You can't update the tag values for the default cloud categories for managing AI services. To view the default cloud categories for managing AI services within the Machine Learning service category, see [List of default Cloud categories for AI services](https://servicenow-prod.fluidtopics.net/gSgQjIvSZyE_m57WNHkllQ "List of default Cloud categories applicable to the Machine Learning service category for managing AI services.").
   1. Select the Update tab.
   2. Select the provider tag name.  
      For example, select sn_ccm_aws_ai_service.
   3. Select the tag value that you want to update.  
      For example, select Amazon Test.
   4. Provide a new tag value for it.  
      For example, change the existing tag value to Amazon Test 2.
   5. Select Submit.
   {#create-tag-value-ai__substeps_iph_n5z_x1c}

## Result

After a tag name is associated with its corresponding tag value, you can view the spend data of the AI service you added on the Spend analytics page. For more information, see [Spend analytics](https://servicenow-prod.fluidtopics.net/QDMr78WM2LslLBsaIH7ZxA "The Spend analytics page helps you gain visibility to your cloud costs by displaying your cloud, Kubernetes, and shared resources spend over a time range or a cost type that you specify.").

## What to do next

After you add a tag value for an AI Service tag category, you must reimport the billing data to generate the spend for the added tag.
**Related tasks**   

* [Create and update a tag category](https://servicenow-prod.fluidtopics.net/uLxzrsg8BablGqL8bh5J2g "Create a tag category to enable multiple tag names for representing costs against a single business entity. For example, multiple users might independently have created the tag names \"App\", \"AppService\", and \"appl\" to indicate applications. With a tag category of \"Application\", any costs for items tagged App, AppService, or appl are correctly assigned as costs against an application.")
* [Schedule and manage the jobs that download AWS billing data](https://servicenow-prod.fluidtopics.net/pJ5V8iHvk4b1CWmKwryI9g "Billing Download jobs download, organize, and store billing data for your payer account on the schedule that you specify. The system analyzes the data to generate reports and to make recommendations for changes in your cloud operations that can lead to cost savings.")
* [Schedule and manage the jobs that download Azure billing data](https://servicenow-prod.fluidtopics.net/JxW7fP0Zjr16bMSk1tw8HA "Billing Download jobs download, organize, and store billing data for your payer account on the schedule that you specify. The system analyzes the data to generate reports and to make recommendations for changes in your cloud operations that can lead to cost savings.")
* [Schedule and manage the jobs that download Google Cloud billing data](https://servicenow-prod.fluidtopics.net/qLMlkans3gZFIHSCwPwGKQ "Billing Download jobs download, organize, and store billing data for your payer account on the schedule that you specify. The system analyzes the data to generate reports and to make recommendations for changes in your cloud operations that can lead to cost savings.")  
**Related reference**   

* [Tags and tag categories](https://servicenow-prod.fluidtopics.net/4Lx20no6UhIhju43XqYXnA "Tag categories in the Cloud Cost Management application enable grouping multiple tag names under a single category, making it simpler to track costs against specific business entities. In the provider portal, you can define cost tags to associate resource usage with specific business entities. For example, the Application, Test, and QA tags represent cost centers.")

*[\>]: and then