---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Create a custom named user type in workspace

# Create a custom named user type in workspace {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a custom named user type that can be used with your SAP
software entitlement in the Software Asset Workspace. Creating a custom named user type
allows users to track licenses that are specific to their SAP
systems.

## Before you begin

Role required: sam_admin or sam_user  
Note:  
The custom SAP named user types that you create directly on your ServiceNow instance are not reflected in your SAP system. You must make the same changes in your SAP system.

## Procedure

1. Navigate to AllSoftware assetSoftware Asset WorkspaceLicense operations.
2. Select SAP named user types.
3. Select New and fill in the details.  
   {#sap-named-usertypes-workspace__table_xnm_1jm_jpb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of custom named user. |
   | Price list | Default price list. |
   | Is developer | Indicates the user has a developer role. |
   | Grant access to | Grant access to a named user type. |
   | Value | Value associated with the named user type. This value can be either numbers or letters. |
   | Rank | Priority of the named user type during reconciliation. Lower rank values take precedence. |
   | Is licensable | Indicates the named user type license status. |
   | Active | Indicates if the named user type is active. |
   [ ]

   {#sap-named-usertypes-workspace__table_xnm_1jm_jpb}
4. Select Save.  
   The named user type is added to the Named User Types list.

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