---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Map asset and CI fields

# Map asset and CI fields {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

When you map the asset and CI fields, synchronization happens both ways. Changes to
either the asset or CI record are updated to the logically mapped record. You can
synchronize custom mappings and mappings provided with the base instance.

## Before you begin

Role required: admin or asset  
Note:  
If you upgraded from a prior release and customized the AssetAndCISynchronizer script include before the upgrade, you must overwrite the customization and then recreate the custom mappings.

## About this task

You can conditionally map the fields for synchronization. For example, you can map
the Location field only for a hardware asset and not for a software asset. So when
an asset is updated, the Location field is synchronized only
for the hardware asset.  
Note:  
You can't map the asset and CI fields if the asset value is present only in the Hardware \[alm_hardware\] table and not in the Asset \[alm_asset\] table.

## Procedure

1. Navigate to AllAssetAdministrationAsset-CI Field Mapping and click New.
2. From the Asset field list, select the field.  
   This list refers to the alm_asset table.
3. Select the logically associated field from the Configuration Item fieldlist that refers to the cmdb_ci table.
4. To create conditions for the mapping, click the Advanced view related link.
   * To specify conditions for synchronizing the asset field with the CI field, use the Asset mapping condition builder.
   * To specify conditions for synchronizing the CI field with the asset field, use the Configuration Item mapping condition builder.
   {#t_CreateAssetandCIFieldsMapping__substeps_v1t_vrr_45}
5. Select the Active check box to activate the mapping.
6. Select Submit.

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