---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Configure

# Configuring Hardware Asset Management {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure Hardware Asset Management to have centralized asset data for accurate inventory and insights, automate the IT life cycle with workflows, and reduce the asset costs and risks.

## Configuration overview {#configuring-ham__section_h2c_sjl_2yb}

Here's an overview of the process for configuring Hardware Asset Management.{#configuring-ham__table_wqh_n4l_2yb__entry__3}

| Step | Action | Resource |
|-|-|-|
| Install Hardware Asset Management | Get the Hardware Asset Management application from the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home). | [Install Hardware Asset Management](https://servicenow-prod.fluidtopics.net/9CqKmqj6Z0F~GV~Ki~6E_A "You can install the Hardware Asset Management application (sn_hamp) if you have the admin role. The application includes demo data. Install related ServiceNow Store applications and plugins if they are not already installed.") |
| Configure the ServiceNow Otto for HAM application | Get the ServiceNow Otto for Hardware Asset Management (HAM) application from the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home). | [Configure ServiceNow Otto for HAM](https://servicenow-prod.fluidtopics.net/Jyldmz0J0ghHY4u~bXDuHg "Configure the ServiceNow Otto for Hardware Asset Management (HAM) application to use the agentic workflow capabilities for managing your hardware asset requests autonomously.") |
| Use Hardware Asset Management | Use Hardware Asset Management to manage your hardware and consumable assets and reduce the asset costs and risks. | [Using Hardware Asset Management](https://servicenow-prod.fluidtopics.net/8wSPcWIuPhv7t6biGmwtFw "Use the Hardware Asset Management application to manage your hardware and consumable assets.") |
[Table 1. Configure Hardware Asset Management]

{#configuring-ham__table_wqh_n4l_2yb}