---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Asset donation

# Asset donation {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can easily donate hardware and consumable assets in stock in your organization to
charity organizations through an Asset Donation Order.  
The Asset Donation flow handles the various stages in the asset donation process. After you submit the Asset Donation Order, the asset manager reviews the asset donation order and, if it is approved, processes the donation. The asset donation process completes when the charity organization acknowledges the delivery of the assets.  
Note:  
You can't donate excluded assets. For information on excluded assets, see [Hardware Asset Management license exclusion](https://servicenow-prod.fluidtopics.net/m5oSdSWK4LXN3o8e~Glpsw "Pay only for the assets using licensed Hardware Asset Management features and exclude an asset for which you don't want to use the licensed features.").

For more details on asset donation, see [Donate assets to charity organizations](https://servicenow-prod.fluidtopics.net/pZeQJfnAFUwy~ciZ~uVUHQ "Use the Asset Donation flow to donate hardware and consumable assets of your organization to charity organizations.").