---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Installed with Enterprise Asset Management for Healthcare

# Installed with Enterprise Asset Management for Healthcare {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The user role components, plugins, and applications are installed with activation of the com.sn_eamhc plugin.

## Roles installed {#installed-with-eam-healthcare__section_igk_g4w_c1c}

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| Role title \[name\] | Description | Contains roles |
|-|-|-|
| Medical asset manager \[sn_eamhc.medical_asset_manager\] | Manages healthcare-specific models and assets in Enterprise Asset Workspace | sn_eam.enterprise_asset_manager |
| Medical asset technician \[sn_eamhc.medical_asset_technician\] | Performs tasks related to healthcare-specific assets. | sn_eam.enterprise_asset_technician |
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## Plugins installed {#installed-with-eam-healthcare__section_lfx_kv5_21c}

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| Name | Description |
|-|-|
| Asset Management (com.snc.asset_management) | Provides functionalities to integrate the physical, technological, contractual, and financial aspects of information technology assets. |
| Procurement (com.snc.procurement) | Provides the capability to source and receive requested assets so that you can fulfill service catalog requests. |
| Enterprise model normalization (com.sn_eam_core) | Provides information related to normalization such as normalization status, model content service download, and life-cycle overview. |
| Asset Management Workspace - Recommendations (com.sn_itam_recomm) | Provides actionable recommendations for users in configurable workspaces. |
| SM Planned Maintenance (com.snc.planned_maintenance) | Provides the capability to manage regular preventative maintenance of assets. |
| Work Management (com.snc.work_management) | Provides the capability to manage your work orders, work order tasks, maintenance plans, and other relevant work order information. |
| Performance Analytics (com.snc.pa) | Provides dashboards containing actionable data visualizations that help you improve your business processes and practices. |
| Playbook Experience (com.glide.playbook_experience.config) | Provides a step-by-step guidance for setting up your assets with important information. |
| Playbooks for App Engine (com.glide.pad.license) | Provides a simplified and task-oriented view of processes. |
| Cost Management (com.snc.cost_management) | Provides options to plan and control business costs. |
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## Applications installed {#installed-with-eam-healthcare__section_scp_rv5_21c}

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| Name | Description |
|-|-|
| ServiceNow Enterprise Asset Management (com.sn_eam) | Manages the complete life cycle of your enterprise connected and non-connected assets. |
| Expanded Model and Asset Classes (com.sn_ent) | Adds enterprise model and asset classes that extend out-of-the-box product model and asset classes within the CMDB class hierarchy. In addition, creates model categories that associate these enterprise model and asset classes with CMDB configuration item (CI) classes. |
| CMDB CI Class Models (com.sn_cmdb_ci_class) | Adds class models that extend the CMDB class hierarchy, including class descriptions, identification rules, identifier entries, and dependent relationships. |
| Asset Management Common (com.sn_itam_common) | Provides features that are common to the Hardware Asset Management, Software Asset Management, andEnterprise Asset Management applications, including the catalog item to request asset reclamation. |
| Physical Assets (sn_phy_assets) | Marker that aligns features for physical asset-based applications, including the Hardware Asset Management and Enterprise Asset Management applications. |
| Risk Heat Map (com.sn_risk_heatmap) | Provides a heatmap component that enables you to visualize the risk posture of your organization. |
| Geo Map Component (com.sn_geo_map) | Provides the capability to track the location of the assets using indoor maps. |
[ ]

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**Related tasks**   

* [Install Enterprise Asset Management for healthcare](https://servicenow-prod.fluidtopics.net/j8hsksZv8CnalwCDDytgoA "You can install the Enterprise Asset Management for Healthcare application (com.sn_eamhc) if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.")