---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# License usage publisher fields in workspace

# License usage publisher fields in workspace {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

Field descriptions for the related lists for publishers in the Publishers page in the
License usage view.

## Product Results {#workbench-publisherfields-workspace__section_ryr_tc4_hpb}

{#workbench-publisherfields-workspace__table_hbb_p24_hpb__entry__2}

| Field | Description |
|-|-|
| Number | Unique product result number that is generated during the reconciliation process. |
| Publisher | Publisher of the software. |
| Product | Name of software product. |
| Group | Group to which the product result belongs. |
| Subgroup | Subgroup to which the product result belongs. |
| Latest | Indicates whether this product result is from the most recent reconciliation run. |
| Reconciliation result | Unique reconciliation result number that is generated during the reconciliation process. |
| Status | Status of the product. * Compliant * Not Compliant {#workbench-publisherfields-workspace__ul_zqj_k5f_b1b} |
| True-up cost | Estimated cost of remediating non-compliance based on the lowest number of rights needed. |
| Over-licensed amount | Estimated cost of rights not being used. The sum of all Over Licensed amount values from every software model result. |
| Potential savings | Estimated cost of savings if software installations are reclaimed. The sum of all potential savings from all removal candidates. |
| Licensed installs | Total number of installations that are licensed for the product. |
| Unlicensed installs | Total number of installations that are unlicensed for the product. |
[ ]

{#workbench-publisherfields-workspace__table_hbb_p24_hpb}

## Software Model Results {#workbench-publisherfields-workspace__section_yf3_5c4_hpb}

{#workbench-publisherfields-workspace__table_ovs_s24_hpb__entry__2}

| Field | Description |
|-|-|
| Software model result | Name of the software model. |
| Status | Status of the software model. |
| Unlicensed installs | Total number of installations that are unlicensed for the associated software product. |
| True-up cost | Estimated cost of remediating non-compliance based on the lowest number of rights needed. |
| Over-licensed amount | Estimated cost of rights not being used. |
| Potential savings | Estimated cost saved if reclamation candidates are reclaimed. |
[ ]

{#workbench-publisherfields-workspace__table_ovs_s24_hpb}

## License metric Results {#workbench-publisherfields-workspace__section_uvb_vc4_hpb}

{#workbench-publisherfields-workspace__table_ld4_4d4_hpb__entry__2}

| Field | Description |
|-|-|
| Software model | Name of the software model |
| License metric | Name of the license metric that the software license is counted against when reconciliation runs. |
| Licenses owned | Sum of all active rights from entitlements that share a license metric. |
| Licenses required | Sum of rights that are used during reconciliation (allocated plus not allocated and installed). |
| Licenses available | Sum of rights that are not used during reconciliation (rights owned minus rights used). |
| True-up cost | Estimated cost of remediating unlicensed installations that are based on the lowest number of rights needed. |
[ ]

{#workbench-publisherfields-workspace__table_ld4_4d4_hpb}

## Entitlements {#workbench-publisherfields-workspace__section_grc_wc4_hpb}

{#workbench-publisherfields-workspace__table_ddr_3j4_hpb__entry__2}

| Field | Description |
|-|-|
| Display name | Name of the publisher. |
| Metric group | The metric group specific to the publisher. |
| License metric | The license metric for the metric group that the software license is counted against when reconciliation is run. |
| License type | The type determines whether the rights grant full access to the software or if they are being upgraded from a previous version of the software. |
| Active rights | Number of rights to be granted for this entitlement. Note: If an enterprise contract is attached to the license, the Active rights field is not shown |
| Purchased rights | Number of rights you purchased. |
| Total cost |   |
[ ]

{#workbench-publisherfields-workspace__table_ddr_3j4_hpb}

## Removal candidates {#workbench-publisherfields-workspace__section_kn3_2f4_hpb}

{#workbench-publisherfields-workspace__table_zs2_lj4_hpb__entry__2}

| Field | Description |
|-|-|
| Number | Removal candidate number. |
| Name | Name of the removal candidate. |
| Publisher | Name of the publisher. |
| Product | Name of the product. |
| Potential savings | Savings to be gained from reclaiming unused software installations. |
| State | State of the removal candidate. * Attention Required * Ready * Awaiting User * Awaiting Approval * Approval * Awaiting Revocation * Closed Complete * Closed Skipped {#workbench-publisherfields-workspace__ul_izz_fx2_sz} |
| Justification | Reason for becoming a removal candidate. * Low Usage (default) * Unallocated * Unlicensed * Restricted Software {#workbench-publisherfields-workspace__ul_g4f_vj4_hpb} |
[ ]

{#workbench-publisherfields-workspace__table_zs2_lj4_hpb}

## Remediation options {#workbench-publisherfields-workspace__section_u3r_ff4_hpb}

{#workbench-publisherfields-workspace__table_lqs_cfv_hpb__entry__2}

| Field | Description |
|-|-|
| Remediation action | Action to take for compliance. * Purchase Rights * Remove Allocations * Create Allocations * Remove Unallocated Installs (Not available for Oracle database options) * Remove Unlicensed Installs (Not available for Oracle database options) * Remove Unlicensed Installs - Cloud (available only if you have cloud installations) {#workbench-publisherfields-workspace__ul_bpj_bps_dbb} |
| Status | Status of the remediation option. * New (blue) * Complete (green) * Void (red) * In Progress (yellow)In Progress state indicates that removal candidates were created for the installs. {#workbench-publisherfields-workspace__ul_jfq_jps_dbb} |
| Affects compliance | Specifies whether the remediation options affect compliance. |
| Display Name | Specific license metric of the software model result. |
| Actionable rights | Total rights affected by the action. |
| True-up cost | Estimated cost of remediating unlicensed installations based on the lowest number of rights needed. |
[ ]

{#workbench-publisherfields-workspace__table_lqs_cfv_hpb}