---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Install OT Asset Management

# Install OT Asset Management {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can install the OT Asset Management application (com.sn_otam) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they aren't already installed.

## Before you begin

Review the application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.

Role required: sys_admin

## About this task

The following items are installed with OT Asset Management:

* Plugins
* Store applications
* Roles
{#install-otam__ul_f5d_hbp_1bc}

For more information, see [Installed with OT Asset Management](https://servicenow-prod.fluidtopics.net/5CxtNJqI6PQ01nWe7v0LSg "The user role components, plugins, and applications are installed with activation of the com.sn_otam plugin.").

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll.
2. Find the OT Asset Management application (com.sn_otam) using the filter criteria and search bar.  
   You can search for the application by its name or ID. If you cannot find the application, you might have to request it from the ServiceNow Store.  
   In the list next to the Install button, the versions that are available to you're displayed.
3. Select a version from the list and select Install.  
   In the Review Installation Details dialog box, any dependencies installed with your application are listed.{#install-otam__p_id1_nfg_h1c}
4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
5. **Optional:** If demo data is available and you want to install it, select the Load demo data check box.  
   Demo data are the sample records that describe application features for common use cases. Load the demo data when you first install the application on a development or test instance.
6. Select Install.
{#install-otam__steps_g5d_hbp_1bc}
**Related concepts**   

* [OT Asset Management licensing](https://servicenow-prod.fluidtopics.net/11GAcOcIWLNkr7JVBJZp7A "The ServiceNow platform uses a licensing method where your organization is charged for using the OT Asset Management application. In this licensing model, all assets of the Industrial and Hardware model categories are charged based on the Subscription unit ratio.")
* [OT Asset Workspace](https://servicenow-prod.fluidtopics.net/gRUo~wiEmUoI46RXZduGlw "The OT Asset Workspace is the intuitive and streamlined user interface of the OT Asset Management application to manage your Operational Technology (OT) and Operational Equipment (OE) assets.")
* [Asset and Configuration Item (CI) synchronization for Operational Technology (OT) assets](https://servicenow-prod.fluidtopics.net/E6dlqFRCG_xuaqgVclujKw "Maintain synchronization between asset and CI for OT assets through MAC address on the asset and the Network Adapter CI.")  
**Related reference**   

* [Installed with OT Asset Management](https://servicenow-prod.fluidtopics.net/5CxtNJqI6PQ01nWe7v0LSg "The user role components, plugins, and applications are installed with activation of the com.sn_otam plugin.")

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