---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Audit enterprise asset inventory

# Audit enterprise asset inventory {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Audit your enterprise asset inventory to learn where your assets are and what their
current status is.

## Before you begin

Role required: sn_eam.enterprise_asset_manager, sn_eam.asset_technician, sn_itam_common.asset_audit_user, or sn_itam_common.asset_audit_admin

## About this task

You can use the [Mobile Agent application for Enterprise Asset Management](https://servicenow-prod.fluidtopics.net/xLgCCLs9FScv5OXN9SpoNw "You can use the ServiceNow Mobile Agent application to create, update, and view your enterprise assets. You can also use the application to scan enterprise assets for inventory audits and to complete verifications and departures for asset disposals.") to scan asset tags or enter them manually. If an asset is scanned but its asset tag does not exist in our database, then by default, that asset is mapped to an unknown model record. The unknown
model record appears on the All enterprise models tab of the Model Management view in the Enterprise Asset Workspace. The asset manager manually associates this asset to the appropriate model. You can't change, update or delete an unknown model.  
Note:  
Starting with Enterprise Asset Management version 9.0, you can also audit the licensed hardware assets in the Enterprise Asset Workspace only if the Hardware Asset Management application is activated.

## Procedure

1. Navigate to AllEnterprise Asset WorkspaceInventoryAsset audits.
2. Select New.  
   The Create New Enterprise Asset Audit page opens.
3. On the Create New Asset Audits form, fill in the fields.  
   For a description of the field values, see [Asset audit fields for enterprise assets](https://servicenow-prod.fluidtopics.net/eTN1oWDkJzBthMIaZF3BLQ "Create New Asset Audits form and related fields description.").
4. Select Save.

## Result

The asset audit inventory record is created and appears with the Expected Assets and Scanned Assets tabs.

## What to do next

Scan the assets in the inventory using the ServiceNow Agent app.
**Related tasks**   

* [Complete a single scan enterprise asset inventory audit using the ServiceNow Agent app](https://servicenow-prod.fluidtopics.net/WZ4kHnUOW~d9SuRFqWljsg "Scan your inventory assets by using the ServiceNow Agent app for single scan audit records.")
* [Complete multi scan enterprise asset inventory audit using the ServiceNow Agent app](https://servicenow-prod.fluidtopics.net/gNBdYnOX5rWfOKqMVfN3Ag "Scan your inventory assets by using the ServiceNow Agent app for the multi scan audit records.")  
**Related reference**   

* [Asset audit fields for enterprise assets](https://servicenow-prod.fluidtopics.net/eTN1oWDkJzBthMIaZF3BLQ "Create New Asset Audits form and related fields description.")
* [Audit results](https://servicenow-prod.fluidtopics.net/klT9x6IBrzPEuD~bWef4bg "The Audit results shows the status of the assets when the scheduled or blind audits of asset stockrooms and other locations is complete.")

*[\>]: and then