---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Deactivate a product catalog item

# Deactivate a product catalog item {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Deactivate a product catalog item to remove it from the product catalog and the
service catalog.

## Before you begin

Role required: catalog_admin

## About this task

You can deactivate the item from either the list view or the record.

## Procedure

1. Navigate to AllProduct CatalogCatalog DefinitionHardware \& Software Items.
2. Complete one of the following steps.

   | Option | Description |
   | Deactivate from the list view | Select the check box next to one or more items in the record list and click Deactivate below the list. |
   | Deactivate from the record | Select Deactivate under Related Links. |
   |-|-|

   {#t_DeactivateAProductCatalogItem__choicetable_pxn_313_wt}
**Related tasks**   

* [Create a product catalog item](https://servicenow-prod.fluidtopics.net/0YNms6JbbWTJ3ZIR_vjLAg "Create hardware and software product catalog items to include in the product catalog and the service catalog.")
* [Activate a product catalog item](https://servicenow-prod.fluidtopics.net/N67NUwIYgCPUpTCabYxHeQ "Activate a product catalog item to make it available in the product catalog and the service catalog.")
* [Import a Product Catalog item](https://servicenow-prod.fluidtopics.net/XTxU8cSQD5Q71~Bt~ItX1Q "Import a hardware and software product catalog item from one ServiceNow instance to another ServiceNow instance to include it in the product catalog.")

*[\>]: and then